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Responsibilities
Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago. The Regional Relationship Manager assists the department and leadership in achieving profitable business results through key KPI metrics. This role is responsible for the oversight of customer portfolio, vendors, and ensuring relationships are created and developed with our clients. This role also analyzes data used to align vendors in their geographic areas to reduce risk, and improve performance and profitability.What You'll Do:Develop negotiation strategies and participate in negotiations with vendors on price, delivery, terms, etc.Provide supporting data and analytics to ensure informed decisions are made when choosing vendorsConduct data analysis to support management of vendor base; provide in-depth vendor performance analysisUncover/understand client objectives, challenges and needs by performing regular client needs assessmentsProactively and reactively manage vendor relationships; leverage internal resources to enhance relationships Minimize cost and maximize value in the sourcing process via leveraging strategic sourcing, negotiations, etc.In project checks pre & post with focus on Quality Control.Assist Estimation and Project teams with any market issues as well as previewing fron and back end projects when necessary.Interact cross-functionally with all other departments and serve as an effective and value-added service for the entire organizationHandles moderately complex issues and problems with a sense of urgency; appropriately identifies and escalates issues to department leadershipPerform work under general supervision; carefully reviews the details and accuracy of work performedTravel expected up to 40% of the timePerforms ad-hoc projects and other duties as assignedWhat You'll Need: Role Specific SkillsComputer Skills: Microsoft Word, Excel, PowerPoint, System Experience: Reno Walk, Scopesy, etc QualificationsMinimum QualificationsHigh School Diploma or greater 4 years of experience in Construction, Quality Control, Customer Service, or similar Why Lessen:Competitive compensationHealth, Dental, Vision, Life, Disability options401K retirement savings planPaid vacation, federal and floating holidaysMaternity/Paternity PayCareer advancement opportunitiesAll the tools you'll need to be successfulLessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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