Coordinator, Payroll Client Services at Remote.com | Torre

Coordinator, Payroll Client Services

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Full-time

Legal agreement: Employment

Compensation
USD19.6k - 44.2k/year
location_on
Remote (specific timezone)
public
GMT+00:00 to GMT+02:00
Shared by
Erick Daniel Peralta Martinez
9 days ago

Responsibilities


Remote.com (global employment platform, 6 continents, fully async) is hiring a Coordinator, Payroll Client Services for a full-time remote role.What you'll doResolve customer payroll inquiries via email, chat, and phone within SLAsDiagnose payroll issues using available tools, documentation, and customer informationEscalate complex cases to senior team members following defined workflowsDocument issue details and resolution steps clearlyGood fit if youStrong attention to detail and clear written communicationComfortable following structured workflows and documentationEager to learn payroll concepts and complianceAutomation and AI fluency (built into all Remote roles)What they offerWork from anywhere, fully asyncFlexible PTO + flexible working hours16 weeks paid parental leaveStock optionsHome office budget + IT equipmentMental health support + wellness budget (including gym)Co-working space budget