Senior L3 Engineer (MSP) for Complex Escalations, Automation, and Security

qnectU

Emma

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Full-time

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Remote (for United States residents)

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3 days ago

Senior L3 Engineer for our MSP to take on the hard stuff: complex projects, infrastructure, advanced escalations, PowerShell, automation, security, and the technical problems that don’t come with a step-by-step KB article.This is not a disguised help desk role, and it’s not a people-management position.We’re looking for someone who:Digs in until they understand the root cause, not just the fixSees repetitive work and immediately starts thinking about how to automate itCan lead technically without needing a manager titleThinks about risk, security, rollback, and impact before making changesActually enjoys technology — home labs, weird side projects, late-night tinkering and allWants to leave environments (and the team around them) better than they found them📍 Remote anywhere in the U.S.🛠 MSP environment💻 Projects + backend engineering + advanced escalations👥 Technical leadership, not people management

User since: Aug 2026

About qnectU:

As a small business owner, thinking about IT support is not your top priority. Your putting out fires, wrangling employees, balancing the books, dealing with customers, building the company...whatever it takes to keep your small business going! You are someone who not only aspires to create a lasting legacy, but who deeply cares about your company, employees, and customers. Your business is more than work, it is who you are. And part of your job is to find the practical, resource-saving technology solutions that will help streamline all of the above. But, have ever looked at a computer or server and thought to yourself "Why did I just spend my hard earned cash on this?", or "How much time did I just waste trying to get this stupid piece of computer equipment working?" Building your company's technology infrastructure is more complex than you might think. And when done haphazardly, it is extremely expensive. Good News: qSMART Managed IT Services is the SMART technology solution that will not only streamline your office technology, but will create a strategic plan to take your company from "organized chaos" to "productive efficiency". Whether you are looking to move to cloud services, implement the latest Office 365 software, increase staff efficiency, set up new security protocols, implement outsourced managed IT services, or implement a back-up and disaster recovery plan, our qSMART plans have you covered. While the "other guys" provide simple computer help desk or network IT support, the qnectU team of experts provides our clients complete technology solutions that focus on eliminating complexity, increasing efficiency, and increasing revenue, while decreasing exposure to cyber threats. We become an integral member of your team, providing knowledge and years of experience that will ultimately give you back control over your time, so you can focus on the things that you love doing every day. Isn't that why you started your company in the first place?

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Domain created: Nov 2011

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Senior L3 Engineer (MSP) for Complex Escalations, Automation, and Security

Emma

Responsibilities

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Language(s) required:

Gregory Mauer

Gregory Mauer

About qnectU:

qnectu.com/

Admin access needed