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8 days ago
Requirements and responsibilities
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle — from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:Accelerate the drug development cycleAssess competition and bring the right drugs to marketMake data driven commercial and financial decisionsMatch and recruit patients for clinical trialsIdentify and address barriers to therapiesNorstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella’s investments rupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.About the RoleThe Engagement Manager will serve as the primary client-facing lead — owning delivery, relationships, and outcomes across a portfolio of life sciences accounts. This role will provide thought leadership in contract compliance and rebate management to our external customers and to our product and services teams to ensure our offerings provide the optimal experience and outcomes to our customers.Key ResponsibilitiesClient Relationship ManagementServe as the primary point of contact for assigned accounts.Build and maintaance, and contracting stakeholders at pharmaceutical manufacturers.Contract Validation DeliveryLead the end-to-end delivery of contract compliance validation engagements using MMIT formulary, coverage, and payer data.Ensure client contract terms are accurately reflected and validated against payer requirements.Collaborate with our data advisors to ensure our customers are receiving optimal outcomes.Rebate Management SupportSupport clients lyzing gross-to-net exposure, and ensuring rebate obligations align with contracted payer commitments.Collaborate with analytics teams to surface insights from MMIT data.Cross-Functional CoordinationPartner with data, analytics, product, and sales teams to translate client needs into deliverables.Coordinate project timelines, resource allocation, and milestone tracking across concurrent engagements.Service Development & GrowthIdentify opportunities to expand engagements, refine service delivery methodologies, and contribute to the build-out of scalable contract validation frameworks.Support sales in scoping new client opportunities.Required Qualifications5+ years ket access, or managed careExperience with payer contracting, formulary management, or rebate operationsFamiliarity with MMITor equivalent payer data platformsProven client-facing project management experienceStrong analytical and data interpretation skillsPreferred QualificationsFamiliarity with Model N, Deloitte Revenue Guard, or similar contract management platformsBackground at a pharma manufacturer, PBM, or health planMBA or advanced degree lic health, or related fieldExperience optimizing and scaling service offerings.Benefits:Medical and Prescription Drug BenefitsHealth Savings Accounts (HSA) or Flexible Spending Accounts (FSA)Dental & Vision BenefitsBasic Life and AD&D Benefits401k Retirement Plan with Company MatchCompany Paid Short & Long-Term DisabilityPaid Parental LeavePaid Time Off & Company Holidays