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Posted 29 days ago
Requirements and responsibilities
About the Role:
- We are seeking a highly skilled and proactive GoHighLevel (GHL) Specialist to support our U.S.-based clients in building, optimizing, and managing their sales and marketing automation systems.
- The ideal candidate is experienced in GoHighLevel and understands how to leverage CRM, automation, funnels, and lead management processes to drive business growth.
- This role requires someone who can work independently, troubleshoot technical issues, implement automation solutions, and provide strategic recommendations to improve client workflows and customer journeys.
Key Responsibilities:
- Build, manage, and optimize GoHighLevel accounts for multiple clients.
- Create and maintain CRM pipelines and sales workflows.
- Develop automated marketing and follow-up sequences.
- Build landing pages, websites, forms, surveys, and funnels within GHL.
- Configure triggers, campaigns, workflows, and automations.
- Manage lead nurturing and customer communication systems.
- Set up and maintain email marketing campaigns.
- Configure SMS marketing and automation campaigns.
- Integrate third-party applications using Zapier, Make, and native integrations.
- Set up calendars, appointment booking systems, and reminders.
- Manage contact databases and segmentation.
- Monitor campaign performance and provide recommendations for optimization.
- Troubleshoot platform issues and ensure smooth system functionality.
- Create reports and dashboards to track lead generation and conversion metrics.
- Provide technical support and training to clients when needed.
- Maintain accurate documentation of systems, workflows, and processes.
Required Qualifications:
- Minimum 2–3 years of hands-on GoHighLevel experience.
- Proven experience supporting U.S.-based businesses or agencies.
- Strong understanding of CRM management and sales pipelines.
- Experience creating and managing workflows, automations, funnels, landing pages, forms and surveys, email campaigns, and SMS campaigns.
- Experience with lead nurturing and customer journey mapping.
- Strong understanding of digital marketing principles.
- Experience with Zapier, Make, or similar automation platforms.
- Knowledge of email deliverability best practices.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and project management abilities.
- Ability to work independently in a remote environment.
Preferred Qualifications:
- Experience working within marketing agencies.
- Knowledge of Facebook Lead Ads integration.
- Experience with Google Ads and Facebook Ads lead tracking.
- Familiarity with WordPress and website management.
- Experience with call tracking and reputation management tools.
- Understanding of SEO fundamentals.
- Experience with API integrations.
- Basic HTML/CSS knowledge.
- Experience creating SOPs and process documentation.
Technical Skills:
Required:
- GoHighLevel (Advanced).
- CRM Management.
- Workflow Automation.
- Email Marketing.
- SMS Marketing.
- Funnel Building.
- Landing Page Creation.
- Lead Management.
- Calendar and Appointment Systems.
Preferred:
- Zapier.
- Make (Integromat).
- Google Workspace.
- Meta Business Suite.
- Google Analytics.
- WordPress.
- ClickFunnels.
- ActiveCampaign.
- Mailchimp.
What We're Looking For:
- Highly organized and detail-oriented professional.
- Strong analytical and strategic thinking skills.
- Ability to identify process improvement opportunities.
- Results-driven mindset with a focus on automation and efficiency.
- Excellent client-facing communication skills.
- Self-motivated and capable of managing multiple projects simultaneously.
- Strong sense of ownership and accountability.
Benefits:
- Full-time permanent remote position.
- Long-term career growth opportunities.
- Work with a variety of U.S.-based businesses and industries.
- Collaborative and supportive team environment.
- Competitive compensation based on experience.