Dispatcher - Contenedores en Miami, FL at Ritehaul Logistics | Torre
Dispatcher - Contenedores en Miami, FL
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Ritehaul Logistics

Dispatcher - Contenedores en Miami, FL

Ritehaul Logistics
Posted by
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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Candidate

Base compensation
USD500 - 800/month

+ Bonuses (up to 5% of base compensation)

Negotiable
location_on
Remote (anywhere)
Posted 3 months ago

Responsibilities

Requirements: - Minimum 2 years of experience dispatching container drayage trucks in the United States. - Experience with Port of Miami, Port Everglades, or similar marine terminals preferred. - Strong understanding of container logistics, terminal appointments, empty returns, pre-pulls, demurrage, and per diem. - Experience using a TMS (PortPro experience is a plus). - Ability to coordinate 20+ drivers while maintaining high service levels. - Strong problem-solving and decision-making skills under pressure. - Excellent organizational and multitasking abilities. - Fluent Spanish is required. - Intermediate to advanced English (written and spoken). - Stable high-speed internet connection. - Quiet home office suitable for phone calls and meetings. - Available to work Monday–Friday during U.S. Eastern Time business hours. - Proficient with Microsoft Office, Google Workspace, Microsoft Teams, and WhatsApp. Responsibilities: - Build and manage daily dispatch plans for company drivers. - Maximize fleet productivity by planning drivers for two local moves per day whenever feasible. - Schedule and coordinate terminal appointments. - Plan pre-pulls for next-day highway deliveries. - Monitor driver progress throughout the day and proactively resolve operational issues. - Coordinate with customer service regarding appointment availability and customer commitments. - Minimize empty miles and maximize revenue-producing moves. - Monitor container Last Free Days (LFDs) to avoid unnecessary storage charges. - Ensure empty containers are returned promptly to prevent per diem. - Communicate with terminals, warehouses, customers, and drivers as needed. - Reassign loads and adjust routes when operational conditions change. - Maintain accurate load statuses and notes in the TMS. - Escalate operational issues before they impact customer service. - Work closely with the Operations Manager to improve fleet utilization and service quality. - Identify opportunities to improve dispatch efficiency and operational processes. What Success Looks Like: - Drivers consistently complete productive daily schedules. - Minimal missed appointments. - Reduced demurrage and per diem charges. - High on-time pickup and delivery performance. - Drivers spend less time waiting and more time generating revenue. - Dispatch decisions are proactive instead of reactive. - Clear communication with drivers, customers, and internal staff. - Accurate and timely updates in the TMS. Bonus Qualifications: - Experience with PortPro. - Experience dispatching 20–50 trucks. - Knowledge of Miami port operations. - Experience with EMODAL, Silo, or terminal appointment systems. - Familiarity with FMCSA Hours of Service regulations. - Previous experience as a container truck driver is a strong plus.
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