Everbridge empowers organizations to anticipate, mitigate, respond to, and recover stronger from critical events. Our mission is to help customers keep people safe and organizations running by providing the world's leading resilience platform.As our Go-to-Market organization continues to evolve, we're making significant investments in AI, automation, analytics, and operational excellence. We support more than 300 sellers globally, and we're looking for someone to help redefine what modern Sales Operations and Compensation can become.We're looking for someone who wants to help build the next generation of Sales Operations, Compensation, and Performance metrics. Accurate commission statements, clean compensation rollouts, and operational excellence are expected. Those are the foundation of the role.We believe Sales Operations should move beyond reporting the news to helping shape it. By combining compensation, AI, territory management, analytics, and planning, our goal is to create an organization that helps sellers understand how they're performing, where they should focus, and what actions will improve results.Think Moneyball for Sales Operations/Enablement/Commissions.If you're excited about transforming Sales Commissions through AI, automation, and data, we'd love to talk.What you'll doSales Compensation OperationsYou'll own and continuously improve the operational side of our compensation program, including:Draft compensation plans and supporting documentationAdminister compensation plans within XactlyCoordinate compensation rollouts and communicationsSupport commission calculations and governanceManage SPIF administrationSupport new hire compensation setupPartner with HR, Finance, and Sales Leadership on compensation initiativesOur expectation is simple:Accurate commission statements.Clean compensation rollouts.Consistent operational execution.Territory Management & Sales OperationsYou'll become one of the primary operational partners to our Sales organization by helping connectTerritory planning and optimizationRules of EngagementSalesforce hierarchy governanceAccount ownershipSales Operations processesOperational onboardingAI TransformationWe're investing heavily in bringing AI into every aspect of Sales Operations.You'll have access to tools such as:ChatGPT EnterpriseClaudeSnowflakeTableauXactlySalesforceMore importantly, you'll be encouraged to use them.We are looking for someone who wants to rethink how Sales Operations works by leveraging AI to:Automate manual compensation processesImprove territory planningDeliver proactive seller insightsBuild better reporting and analyticsEnable sales leaders with actionable recommendations, not just reportsOur goal is to transform compensation from a team that calculates commissions into a trusted advisor on seller performance, territory effectiveness, and business planning.Corporate PerformanceYou'll partner closely with our Corporate Performance organization to support:Compensation expense forecastingRep performance analyticsTerritory analyticsExecutive reportingQuarterly Business Reviews Board reporting Over time, you'll become increasingly involved in:Annual planningHeadcount planningTerritory planningQuota planningSales capacity modelingRep productivity analysisThis role has the opportunity to influence how Everbridge plans, measures, and enables the businessWhat you'll bring:Required Qualifications5–7+ years of experience in Sales Operations, Revenue Operations, or Sales CompensationHands-on experience with XactlyStrong Salesforce experienceExperience supporting sales compensation programs and quota rolloutsExperience with territory management or sales operations processesStrong understanding of sales organizations and seller workflowsTechnical SkillsExperience with Snowflake or another enterprise data warehouseExperience with Tableau, Power BI, or similar BI platformsAdvanced Excel skillsStrong analytical and problem-solving abilitiesPreferred QualificationsPrevious experience in a customer-facing sales role (BDR, AE, or Sales Leadership)Experience with forecasting and corporate planningExperience building scalable operational processesExperience using AI tools such as ChatGPT, Claude, Microsoft Copilot, or similarAbout Everbridge: Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover from critical events. In an unpredictable world, resilient organizations protect their people and operations, adapt under pressure, and return to productivity faster. Our Critical Event Management (CEM) technology combines intelligent automation with comprehensive risk intelligence to help organizations strengthen resilience, keep people safe, and maintain operations.
6 days ago