Warehouse Management System Administrator at StockX | Torre

Warehouse Management System Administrator

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Full-time

Legal agreement: Employment

Compensation
USD35k - 55k/year
location_on
Remote (anywhere)
Posted almost 6 years ago

Responsibilities


• Monitor the daily business operations, specifically as it relates to the WMS to ensure the correct procedures are being followed. • Monitor all touch points between the different systems and troubleshoot all issues. • Responsible for on-going maintenance, troubleshooting and configuration of the WMS post-implementation. • Provide first-level internal support: 1. Resolving day to day user issues (only reverting to support desk if requirement is outside normal operational issues) 2. Documenting and logging all support issues. 3. Acting as a single point of contact to the support desk. 4. Assist the support team in testing & deploying patches. • Work cross-functionally to effectively communicate and solve WMS issues. • Maintain the production environment and configure the system to meet changing business requirements including the introduction of new sections within the warehouse. • Capability to generate and modify reports on an ODBC compliant tool (Crystal, Excel, etc.) • Continuously administer end user training to enhance existing employee skills as well as new employees. • Maintain and update the user manuals. • Test new functionality as they are being introduced in the testing/training. environment and support the end users when they are ported to production.