Remote Customer Service Representative

Beyond The Savannah

Emma

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Full-time

Legal agreement: Employment

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Remote (anywhere)

Posted 7 months ago

Respond to customer inquiries via phone, email, and other communication channels; Manage and update customer requests and orders in the CRM system; Provide clear, accurate information about products and services; Handle concerns or issues with professionalism and efficiency; Ensure order accuracy and timely follow-up with clients; Maintain organized documentation using Google Suite tools; Collaborate with internal teams to resolve customer-related matters; Proactively identify ways to enhance the customer experience.

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beyondthesavannah.co.ke

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