Account Manager I (Onsite)
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Full-time
Compensation
USD60k - 80k/year
Posted about 3 years ago
Responsibilities
Weedmaps is a leading technology and software infrastructure provider to the cannabis industry, comprising a B2C platform, Weedmaps, and B2B software, WM Business. The company has been a driving force behind much of the legislative change in the cannabis industry in the past 10 years. It provides consumers with the latest information about cannabis retailers, brands, and products, facilitating product discovery and driving engagement with retail and brand customers.
The Account Manager will be responsible for driving client growth & satisfaction with Weedmaps. They will be measured on their success in driving revenue through identifying opportunities & optimizations, heading off & minimizing churn, and driving billing collection efforts. The right person will have a strong background in consultative selling skills, project management, and analytical capabilities to be able to provide insights to their clients on how to maximize their performance on the platform.
Responsibilities:
- Manage a book of business where revenue & retention goals are met and exceeded
- Provide insights & recommendations to your clients on how to grow their business with Weedmaps marketing solutions based on the client & market data
- Collaborate with your assigned Account Executive(s) on the best path to drive more value for your shared clients & enter opportunities in CRM for management visibility
- Increase your client’s proficiency & usage of the Weedmaps platform through your training
- Conduct regular business reviews, sales presentations, product demonstrations
- Update & maintain the CRM (or any other designated locations) on your calls, meetings, contact info, current license, and up to date on billing payments
- Proactively communicate billing updates to drive collection efforts as necessary
- Relay feedback from clients to improve our products and process to increase client success