Database Performance Consultant/Support Engineer - MySQL (Remote) at Percona | Torre
Database Performance Consultant/Support Engineer - MySQL (Remote)
Percona
Percona

Database Performance Consultant/Support Engineer - MySQL (Remote)

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Full-time

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

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Remote (anywhere)
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Posted about 2 years ago

Responsibilities & more

Percona is a respected thought leader in the open source community. We provide services and software for MySQL, MongoDB, PostgreSQL and Maria DB to open source users globally. Percona is remote-first and globally dispersed; we have 250 people in almost 40 countries. We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard. The growth and development of our staff is a top priority; we provide funding for training, certifications, conferences and more. You’ll be teaming with some of the most well-known database experts in the industry who are even better teammates, friends and mentors. You’ll have the opportunity to develop your own skills and become more powerful than you can possibly imagine…. with databases. This is not a boring, entry-level role where you’ll just be triaging the boring and monotonous. Your main responsibility will be helping our customers’ DBA teams when they need expert assistance. Responsibilities: - Gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice - Performing screen-sharing sessions to help customers quickly navigate and resolve issues - Authoring new blog posts on interesting topics for our open-source community to digest - Answering questions on our forum - Creating new articles in our customer-facing knowledge base for more frequently seen issues - Hosting webinars amongst other things
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