Bilingual interpreter at Superstaff | Torre
Bilingual interpreter
Superstaff
Superstaff

Bilingual interpreter

Emma
Emma
BeSuper, and provide exceptional outsourcing solutions to grow businesses. ✨
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Full-time

Legal agreement: Employment

Compensation
COP2M - 3M/month
~USD513 - 770/month
Non-negotiable
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Medellín, Medellin, Antioquia, Colombia
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Posted about 2 years ago

Responsibilities & more

🟡 Requirements: ▪️ Experienced and proficient with translating, customer service, and the use or CRM tools. 🟡 Responsibilities: 1. Interpretation services: a. Provide clear and accurate interpretation services between patients and healthcare professionals during telehealth appointments, ensuring effective communication and understanding. 2. Language support: a. Facilitate language interpretation in real-time, ensuring that all medical information, instructions, and questions are accurately conveyed between parties. 3. Cultural competence: a. Demonstrate cultural sensitivity and awareness while interpreting, considering cultural nuances, and adapting communication to ensure accurate understanding and effective dialogue. 4. Confidentiality: a. Adhere to strict confidentiality guidelines and maintain the privacy and integrity of all patient information and conversations. 5. Technical proficiency: a. Utilize the platform and digital communication tools proficiently to ensure smooth interpretation services, troubleshoot technical issues, and assist with any necessary setup. 6. Communication assistance: a. Aid in clarifying medical terminology, jargon, and complex concepts to patients, ensuring that they fully comprehend the information provided by healthcare professionals. 7. Documentation: a. Maintain accurate and detailed records of interpretation services, including date, time, duration, and any relevant notes to ensure continuity of care and proper documentation. 8. Professional development: a. Stay updated with medical terminology and industry trends to enhance interpretation skills and maintain high-quality standards. 9. Collaboration: a. Collaborate with other members of the telehealth team, including healthcare professionals, support staff, and other interpreters, to provide coordinated and effective services. 10. Customer service: a. Offer excellent customer service to patients, addressing any concerns or issues they may have during the interpretation process and ensuring their satisfaction.
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