About the Company:
Apple Tree Global Consulting LLC is supporting the hiring process for a global leader in printing inks, coatings, and pressroom solutions serving the packaging and printing industries worldwide. The company is known for its strong focus on innovation, technical excellence, and sustainability, and works closely with customers to deliver high-performance solutions for flexible packaging and other industrial print applications.
Important: This position doesn’t offer visa sponsorship. Applicants must be U.S. citizens or permanent residents (Green Card holders).
About the Role:
We are seeking an experienced Technical Sales Representative to lead the technical interface between the company and key customers in the wide web flexographic and gravure printing segments.
Specializing in water based and solvent based inks and coatings, the Technical Sales Representative is responsible for overseeing technical support activities, managing customer relationships, and ensuring successful product implementation and performance.
This leadership role drives technical excellence, supports business growth, and ensures high customer satisfaction through expert service delivery and collaboration with internal and external teams.
Although fully remote, this position requires frequent travel (up to 70%) to customer sites, manufacturing plants, and regional meetings.
Key Responsibilities:
- Manage support for wide web flexo and gravure customers of water and solvent based products.
- Oversee on site troubleshooting, ink optimization, and product performance evaluations.
- Coordinate and lead press trials, product introductions, and technical audits at customer facilities.
- Collaborate with R&D to deliver tailored technical solutions that meet customer needs.
- Develop technical service strategies that support customer retention, growth, and innovation.
- Build relationships with key customer stakeholders, acting as the primary technical point of contact.
- Provide guidance to technical representatives or field service personnel, where applicable.
- Maintain detailed technical documentation, service reports, and communication logs to support proactive issue resolution and continuous improvement.
- Ensure compliance with safety, environmental, and regulatory standards, particularly regarding solvent handling, emissions, and product stewardship.
Qualifications:
- Bachelor’s degree.
- 5+ years of experience in a technical role supporting wide web flexographic and/or gravure printing.
- Experience with water based and solvent based inks and coatings used in flexible packaging.
- Experience with pressroom processes, ink/substrate interactions, drying systems, and surface treatments.
- Skilled in color matching, print troubleshooting, and print defect analysis.
- Willingness and ability to travel.
This hiring process is supported by Apple Tree Global Consulting LLC as a recruitment partner.
