Account Manager (Fully Remote) at PLEXUS | Torre

Account Manager (Fully Remote)

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Full-time

Legal agreement: Employment

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Remote (for United States residents)
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Emma of Torre.ai
6 months ago

Responsibilities


Company OverviewLegal protects 90% of enterprise value. In most organisations, it’s still slow, expensive, and stretched impossibly thin — one lawyer for every 500 employees. Nine out of ten legal tasks go unsupported.Plexus is the Legal Operating System for the modern enterprise. We help in-house legal teams automate and scale legal work across the business — faster, with less cost, and less risk.We’re trusted by Coca-Cola, Nike, L’Oréal, PepsiCo, Woolworths, and Asahi. Our clients report 65% productivity gains.We’re not a law firm. We’re not a traditional software company. We’re building something new — and we’re not done yet.The RolePlexus has a growing portfolio of US and European enterprise accounts that need a commercially sharp operator to own them end-to-end.This is not a service role. It is a revenue role — deepening relationships, driving expansion into new modules, and securing renewals across complex, multi-stakeholder accounts.This is a remote position. The person who thrives here is self-directed, commercially hungry, and finds a way without waiting to be unblocked.What You’ll DoOwn renewal and expansion performance across a defined portfolio of US and European accountsDrive module expansion using a structured discovery-to-demo processBuild multi-threaded relationships in every key account — economic buyer, day-to-day contact, and executive sponsorIdentify and action at-risk accounts earlyLead commercial reviews that connect platform value to customer outcomesDeliver competitive and market intelligence back to the Commercial teamWhat We’re Looking ForNon-negotiablesProven commercial track record — you’ve owned renewals, run expansion motions, and navigated negotiationsCommercially accountable — you take genuine ownership of your portfolio’s performanceExecutive presence — comfortable at GC and C-suite level, invited into strategic conversationsSelf-directed — comfortable operating remotely and autonomouslyIdeal but flexibleSaaS or professional services background in Account Management or a commercial roleStructured sales methodology training — Challenger, MEDDIC, or equivalentExperience with senior legal, procurement, or digital stakeholders in complex enterprise accountsGenuinely curious about AI and already using it to create leverage — whether self-initiated or employer-supportedWhy PlexusA portfolio of genuinely complex enterprise accounts — not transactional renewalsModule expansion is the core challenge — real consultative selling, not order-takingAI tooling and automation so you spend time on revenue, not administrationA commercial leadership path for the person who performs — the timeline isn’t rigid, but the intent is realA culture that rewards ownership and straight communicationAI Hiring DisclosureWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.