The RoleAs an Appointment Setter / Lead Generator you will be the first point of contact between the agency and prospective clients. Your primary objective is to generate high-quality leads and book qualified appointments for the sales team. Youll engage with prospects via phone, email, and other outreach channels, qualify their interest and readiness, and schedule meetings.Key responsibilitiesResearch and identify potential clients (restaurants / hospitality venues) who may benefit from our services.Conduct outreach (phone calls, emails, LinkedIn/follow-up) to these prospects.Qualify leads: gather information about their business, pain points, current marketing efforts, budget/interest.Book appointments for the sales team with qualified prospects.Maintain accurate records of outreach activity, lead status and follow-up in our CRM or tracking system.Meet weekly/monthly KPIs for number of calls, leads generated, appointments set.Collaborate with marketing and sales teams to refine outreach messaging, improve conversion rates and feedback on lead quality.Ensure follow-up with prospects, handle inquiries, and maintain professional, courteous communication at all times.What Were Looking ForEssential:Proven experience in a lead generation / appointment setting role (ideally B2B, preferably in service or agency sales).Strong phone presence, excellent verbal communication and confidence in cold-calling.Ability to build rapport quickly and handle objections professionally.Comfortable working remotely, self-motivated, disciplined, able to manage your schedule and hit targets with minimal supervision.Good written communication skills (for emails and follow-up correspondence).Comfortable using CRM tools, spreadsheets, tracking outreach and results.A growth mindset: youre always looking to improve your approach, learn what works, and iterate.Desirable:Some experience or understanding of digital marketing / agency services.Experience working with hospitality or restaurant clients.Familiarity with warm-to-cold outreach strategies (phone, email, LinkedIn).Ability to speak to business owners / decision makers and uncover their business pain points.Comfortable with calls across different time zones (if targeting international markets).What Youll GetThe flexibility of remote workset up where you like, as long as you meet your targets.A role with real impact: youll directly help grow our business and enable restaurants to succeed.The opportunity for performance-based incentives (bonus per appointment or lead converted).Training and support from a small but dedicated team with a strong reputation for results.Potential to grow into a larger role within sales or business development as the agency expands.NoteBecause of the nature of the role (remote contact with business decision-makers), applicants must have:A reliable internet connection and a quiet workspace for phone/video callsOwn tech setup (computer/smartphone) capable of running our CRM/outreach tools

Lead Generation Expert

Emma

Responsibilities

Skills wanted:

Language(s) required:

About OutsourcedIn:

outsourcedin.com.au

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