Junior Account Manager - Japanese Speaking at Sanhua International | Torre
Junior Account Manager - Japanese Speaking
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Sanhua International

Junior Account Manager - Japanese Speaking

Sanhua International
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You will cultivate vital client relationships and drive growth for a global HVACR leader.
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Full-time

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Posted 5 months ago

Requirements and responsibilities

Job DescriptionSanhua is looking for a Junior Account Manager to join our team in our Residential Business Unit. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The Junior Account Manager is responsible for addressing client issues and responding to questions.The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.ResponsibilitiesExecute business plan for each assigned and targeted accountWork with customers’ engineering, marketing, and sourcing teams to ensure the products meet the specifications and support in solving problems with product usageUnderstand and communicate customers’ demands, roadblocks, and growth targets to appropriate team members and develop plan to satisfy customers’ requestsSecure orders, guarantee product standards and assure product deliveryFollow-up on orders to ensure quality and expectations are met; provide feedbackDevelop and nurture strong direct customer contacts and positive and proactive relationships with all levels of customers.Follow-up new project launches with appropriate team members.Collaborate with CSRs and other team members to encourage and facilitate seamless customer engagement and interaction with the customers.Participate in relevant industry organizations and events, i.e. trade showRequirementsBachelors of Science in Supply Chain & Logistics or related fieldA minimum of 1-2 years' experience within account management / salesStrong communication, coordination, negotiation, and presentation skillsAbility to adapt and react to a fast-paced business environmentThe successful candidate will have demonstrated an ability to:exceed quarterly and annual sales objectivesidentify, qualify, and close sales opportunitiesimplement and follow successful sales processesStrong Oral/Written Communication skills requiredSoftware skills required, including Word, Excel and PowerpointMust be comfortable with 30% travelMust be located in Houston, TX or willing to relocate to HoustonMust be proficient in English and Japanese
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