Company: Affordable Air and Heating Company. Job Title: Customer Service Representative. Employment Type: Part-Time. Work Arrangement: Fully Remote — USA. Pay: $40 per hour. Experience: Entry-Level to Experienced. About Us: - Affordable Air and Heating Company provides heating and air conditioning services focused on customer satisfaction, reliability, and professional service. - We are seeking a friendly, dependable, and customer-focused individual to join our team remotely. Job Overview: - We are looking for a Remote Part-Time Customer Service Representative to assist customers with service inquiries, appointment scheduling, and general questions about our heating and air conditioning services. - The ideal candidate communicates clearly, stays organized, and enjoys helping people. Responsibilities: - Answer customer inquiries by phone, email, and online messaging. - Schedule, confirm, and reschedule heating and air conditioning appointments. - Provide accurate information about company services. - Record customer information and service requests. - Forward technical questions to the appropriate department. - Follow up with customers regarding appointments and service inquiries. - Maintain accurate records and protect customer confidentiality. - Provide courteous, professional, and timely customer support. Requirements: - Strong verbal and written communication skills. - Basic computer skills and willingness to learn company software. - Reliable internet access and a suitable remote workspace. - Good organizational skills and attention to detail. - Ability to work independently and communicate effectively with team members. - Previous customer service experience is preferred but not required. Compensation and Schedule: - Pay rate of $40 per hour. - Part-time position. - Working hours and schedule will be discussed during the hiring process. - Remote work within the United States. How to Apply: - Interested candidates should apply through Torre with their résumé or a summary of their relevant experience. - Please include your availability and any previous customer service experience. - We welcome motivated applicants who are professional, dependable, and passionate about delivering excellent customer service. - Affordable Air and Heating Company is an equal opportunity employer.

Customer Service Representative

Emma

Responsibilities

Skills wanted:

Language(s) required:

Chris Linares

About Affordable Air and Heating Company:

mission:

www.affordableairandheating.com/

Admin access needed