This senior role requires an expert-tier Atlassian architect to design, build, and operationalize a comprehensive project management environment in Jira. You will establish a single, reliable source of truth for go-to-market (GTM) and product launch execution, ensuring complete transparency and accountability across multiple cross-functional teams.
Operating with strategic ownership, you will translate complex operational needs into highly automated Jira workflows, custom fields, and advanced reporting dashboards. Your work will directly enable team members and executives to monitor milestones, track risks, and evaluate project health in real time.
Key Responsibilities:
- Architect and build the Jira project environment for GTM and product launch workflows, establishing standard naming conventions, custom fields, and automation rules.
- Develop advanced Atlassian reporting dashboards, gadgets, and JQL filters to provide real-time visibility into launch readiness and portfolio status.
- Author comprehensive standard operating procedures (SOPs) and project management guides to ensure long-term system sustainability.
- Train and enable cross-functional teams to drive system adoption and support the migration of active projects into the new environment.
- Provide day-to-day program management support, tracking milestones, managing risks, and coordinating with stakeholders to ensure on-time delivery.
Requirements:
- Senior-level experience (5+ years) in Jira and Atlassian administration and environment architecture.
- C1 English level or higher.
- Proven experience designing and building Jira project environments from scratch, including custom workflows, fields, JQL, and automation rules at scale.
- Expertise in high-level dashboard development, turning raw project data into executive-level and operational reporting views.
- Prior experience in software product launch management or PMO within a product-centric organization.
- Strong program management background with a track record of delivering structured systems within fixed timelines.
- Hands-on experience with Jira Automation, Project Management, Dashboard Design, SOP Writing, Claude.
- Cross-functional GTM alignment. Demonstrated experience partnering with Product Marketing, Product Management, Sales, Customer Success, and Enablement to understand how launches actually run — market readiness, sales readiness, CS readiness, launch messaging, and customer onboarding — not just product/project delivery and deadlines.
