What you get to do in this role:Lead operational execution of pricing proposals/new commercial models from approval through implementation and launchTranslate new commercial models and new offers into clear business requirements for product setup, config, pricing, quoting, entitlements and usage tracking systemsWorks with cross-functional teams and IT partners to clarify the requirements, validate the solutions, accept the solutionsSupports the enablement of commercials related functions – Sales, Deal Desk, Customers and Commercial OperationsDevelops, tracks and reports on a clear project plan for the execution from strategyDrives the operationalization of processes following established governance processesIdentify opportunities to drive productivity for commercial operations team in the process end-to-endThis role blends strategic leadership with hands-on execution and serves as a trusted partner to the senior leadership team.To be successful in this role you have:8+ years of experience driving operationalization of new offers and commercial modelsExperience implementing complex and highly cross-functional process/system transformation projectsEffectively led a team of high performing individuals driving process/system transformationExperience in business process areas covering product/pricing setup, config, pricing, quoting, billing, entitlements, usage, compensation in SaaS industryHave successfully translated strategic decisions into operational business requirementsHave implemented creative solutions to drive productivity for commercial operations teams using AI/Citizen Developed capabilitiesCollaborated effectively with business and IT teamsHave worked effectively in a highly complex, fast-paced and dynamic business environmentProven experience leading a team, mentor and develop team members.For positions in this location, we offer a base pay of $220,300 - $396,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.Work PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. [Learn more here](https://careers.servicenow.com/life-at-servicenow#workpersonas). To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.