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Who is Trace3?Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. JOB SUMMARY:The Senior Director of Portfolio Management leads the strategic direction, governance, and ongoing evolution of Trace3’s Services Portfolio across all services. This role defines portfolio vision working with Trace3 Business Unit and Service leadership teams, establishes governance and standards, builds out sales enablement and ensures offerings drive measurable business impact and align with Trace3’s long-term growth strategy.As a senior leader, this role builds and maintains the portfolio governance model, oversees the full lifecycle of new and existing offerings, and ensures seamless alignment across Sales, Delivery, Engineering, Finance, Marketing, and other key stakeholders. The Senior Director drives organizational clarity, accelerates speed to market, and ensures every offering is financially sound, operationally scalable, and competitively positioned.This leader provides direction, mentorship, and development for the portfolio management and sales enablement team, ensuring Trace3’s services remain relevant, profitable, easy to sell, and strategically differentiated.SUMMARY OF ESSENTIAL JOB FUNCTIONS:Portfolio Strategy and GovernanceOwn the services portfolio end-to-end, including administration, governance, lifecycle management, enablement, and continuous evolution.Partner with Business Unit, Services, Sales, Finance, Marketing, and Delivery leadership to define portfolio strategy, long-term vision, priorities, and success metrics.Establish and maintain a portfolio governance model to ensure alignment, accountability, and consistent decision-making across all services.Guide portfolio direction using client demand, competitive insights, financial objectives, and delivery capability.People Leadership and Talent DevelopmentLead and develop a high-performing portfolio management and enablement team.Align team structure and capabilities with the future needs of the services portfolio.Foster a culture of ownership, collaboration, continuous improvement, and innovation.Offering Lifecycle and Roadmap ManagementLead the full lifecycle of service offerings from concept and launch through performance management, enhancement, and retirement.Prioritize the offering roadmap based on market opportunity, scalability, profitability, and strategic alignment.Drive portfolio standardization and strategic cohesion across all service areas (Cloud, Security, Data & Analytics, AI, Contact Center & Collaboration, Managed Services, and Consulting).Lead initiatives to modernize how services are designed, packaged, positioned, and scaled.Pricing, Packaging and Operational ReadinessGovern pricing frameworks, service packaging, lifecycle status, and financial thresholds in partnership with Sales, Finance, and Delivery leadership.Ensure offerings meet operational readiness, profitability, and market relevance standards.Ensure offerings are accurately represented across enterprise systems, including the service catalog, pricing tools, and financial platforms.Go-to-Market and EnablementProvide leadership for go-to-market readiness, partnering with Sales and Marketing on positioning, launch planning, enablement, and internal communications.Oversee development of consistent GTM collateral, service briefs, scoping guides, sales tools, and field enablement materials.Drive adoption of standardized sales motions and enablement pathways to support scalable growth.Performance Management and AnalyticsEstablish portfolio performance reporting across revenue, gross profit, growth trends, pipeline health, attach rates, and lifecycle status.Lead regular portfolio performance reviews, identifying trends, risks, and opportunities for investment, enhancement, or rationalization.Enable data-driven decision-making through transparent metrics, standardized reporting, and disciplined operating rhythms.Cross-Functional Leadership and Operating ModelInfluence and align leaders across the organization to resolve roadblocks, accelerate execution, and drive shared priorities.Establish operating rhythms, processes, and communication structures that increase cohesion, speed, and accountability across service teams.Drive adoption of standardized frameworks and templates that enable scale and predictability.Act as a trusted advisor to senior leadership, shaping broader services and go-to-market strategy.REQUIRED SKILLS AND EXPERIENCE:Bachelor’s degree in business, product management, technology, or related field requiredAdvanced degree (MBA or equivalent) preferred10+ years of experience in portfolio management, product management, services strategy, or offering managementExperience working in technology services, consulting, or systems integrator environmentProven ability to lead, manage, and develop high-performing portfolio managers, analysts, or enablement teamsStrong familiarity with service catalog design, pricing models, financial analysis, and offering lifecycle governanceStrong financial and business acumen with a deep understanding of services profitability, margin models, and portfolio KPIsProficiency with enterprise business systems (CRM, ERP, PSA, pricing/scoping tools) and data analysis/reporting toolsDemonstrated success leading cross-functional initiatives across Sales, Delivery, Finance, and MarketingAbility to build alignment across organizational levels and influence stakeholders without direct authoritySkilled in strategic planning, long-term portfolio visioning, and translating strategy into structured executionHighly adept at navigating conflict, resolving competing priorities, and driving consensus in complex environmentsExpertise in process improvement, change management, and operational standardization at scaleHighly organized, detail-oriented, with strong prioritization skills in fast-paced, dynamic environmentsAbility to manage multiple initiatives simultaneously while maintaining clarity, structure, and momentumExceptional written, verbal, and presentation skills, including comfort presenting to senior leadersThe PerksComprehensive medical, dental and vision plans for you and your dependents401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term DisabilityCompetitive CompensationTraining and development programsMajor offices stocked with snacks and beveragesCollaborative and cool cultureWork-life balance and generous paid time offOur CommitmentAt the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com.
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