Virtual Medical Assistant (MST) at Heartbeat Health | Torre
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Virtual Medical Assistant (MST)

You'll revolutionize cardiovascular care, empowering patients with personalized virtual support.
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Full-time

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Emma of Torre.ai
10 days ago

Requirements and responsibilities


About Us:Heartbeat Health is the leading virtual-first cardiovascular care company in the country, providing patients with convenient, high-quality heart care through a combination of telemedicine, diagnostics, and virtual care programs. By leveraging real-time data and AI-powered insights, Heartbeat Health empowers providers and patients with personalized treatment plans, reducing hospitalizations and improving long-term heart health outcomes. Heartbeat Health is redefining how cardiovascular care is delivered in the digital age, led by our medical group of cardiologists, advanced practitioners, nurses, and care coordinators.About the Role: Heartbeat Health is seeking a Medical Assistant to join our virtual clinic Monday through Friday from 9:00-5:30 pm MST.Patient care: Receive Warm hand off of patients from internal and external call transfersVerify contact infoSchedule first MD visitEstablish plan for vitalsConduct initial KCCQ surveyObtain baseline vitals if able - to include weightMedication reconciliationVerify Medical history/diagnosticsArrange for lab draw Arrange for Diagnostics Prepare patients for physician visits.Connect with patients, ensure video and audio work, add interpreters as needed.Obtain signed consent.Obtain photos of insurance cardsClinical duties:Utilize translator services to communicate with non-English speaking patientsChart prepInitiate visitDocument symptom's  Record patient’s height, weight and vitals based on outside records or patient's self reported information. Identify and document the patient's preferred pharmacy in their chart under Profile. Maintain communication with provider, reporting information relevant to visitAdministrative tasks:Schedule follow up appointmentsAppt confirmation calls for next dayChart checksChart Prep for visits for the next dayAbout You: Education: High school diploma or equivalentCertifications: Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification requiredExperience:1-3 Years of experience as a Medical Assistant within CardiologyExperience with providing virtual care to patientsSoft Skills: Exceptional people skills and a GREAT communicator Passion for delivering an outstanding patient experienceDetail-oriented with a focus on processesFast learner while being flexible and adaptableOutstanding organizational and multitasking abilities Self-driven and excited to support new technologyAbout Our Culture:We are mission-driven: we're revolutionizing the way cardiovascular care is delivered We are fast-paced & agile: we move quickly, iterate often, and value experimentationWe are remote-first: flexibility, autonomy, and trust are at the core of how we operateWe care about diversity: diversity allows us to build an excellent patient experienceWe care about each other: we are stronger together through a culture of mutual respect and active support.We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status$20 - $24 an hour
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