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3 days ago
Requirements and responsibilities
PagerDuty is seeking a Territory Executive (TE) to join our dynamic, customer-focused team! As a Territory Executive, you will own a defined territory of mid-sized customer accounts with significant expansion potential. You will combine strategic account management with consultative selling to drive growth, deepen executive relationships, and expand adoption of PagerDuty’s Operations Cloud. This is an exciting opportunity to accelerate PagerDuty’s footprint in high-growth accounts by engaging directly with C-level stakeholders and delivering measurable business outcomes.The ideal candidate is a strategic seller who thrives in fast-paced environments, excels at executive engagement, and has a proven track record of driving multi-product growth within existing customer portfolios.KEY RESPONSIBILITIESDrive growth within a defined territory by expanding revenue in existing mid-sized accounts through upsell and cross-sell motions.Build and sustain relationships with C-level executives and key decision-makers through consultative, in-person engagement.Develop and execute territory and account plans that identify expansion opportunities, competitive risks, and customer priorities.Champion the adoption of PagerDuty’s Operations Cloud to deliver tangible value and expand platform usage.Accurately forecast and manage your sales pipeline using Salesforce and the MEDDICC qualification framework.Collaborate cross-functionally with Solution Consultants, Customer Success Managers, Renewal Managers, and Product teams to ensure a seamless customer experience.BASIC QUALIFICATIONS7+ years of experience in B2B sales, account management, or expansion-selling roles within SaaS or enterprise software.Proven success in meeting or exceeding quota within a defined territory.Demonstrated ability to sell to and influence C-level executives and technical stakeholders.Proficiency using Salesforce (SFDC) for pipeline management and forecasting.Bachelor’s degree or equivalent experience.PREFERRED QUALIFICATIONSPrior enterprise sales expertise leveraging MEDDPICC & Value Selling.Strong understanding of multi-product SaaS sales motions and consultative selling at the enterprise level.Experience selling into high-growth or high-potential accounts across AMER, EMEA, APAC, or Public Sector verticals.Familiarity with Operations Cloud or DevOps environments.Results-oriented mindset with exceptional collaboration, negotiation, and presentation skills.Where we workPagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western AustraliaCanada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, YukonUnited States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, WyomingCandidates must reside in an eligible location, which vary by role.What we offerAs a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.Your package may include:Competitive salaryComprehensive benefits package Flexible work arrangementsCompany equity*ESPP (Employee Stock Purchase Program)*Retirement or pension plan*Generous paid vacation timePaid holidays and sick leaveDutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTOPaid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*Paid volunteer time off: 20 hours per yearCompany-wide hack weeksMental wellness programs*Eligibility may vary by role, region, and tenureAbout PagerDutyPagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businessesPagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site and @pagerduty on Instagram.Additional InformationPagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy.PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.PagerDuty uses the E-Verify employment verification program.