About this opportunity: - We are seeking a highly motivated and skilled Data Center Optical Engineer to lead work in customer environments and co-locations. - The person in this role is responsible for ensuring the reliable installation, maintenance, and operation of optical transport and infrastructure within customer data centers. - They thrive on being the interface between the customer and Ericsson’s vendors, auditing and maintaining high standards of quality. - The ideal candidate expects and maintains high-quality execution from the team across fiber installations, migrations, remediation, break/fix, and remote hands services, utilizing their strong hands-on technical expertise. - This person is able to travel to a non-home market site at a moment’s notice and work there for several weeks at a time up to 100% of the time. What you will do: - Conduct daily audits of work performed on behalf of Ericsson at customer data centers and co-locations. - Provide immediate feedback to 3PP technicians. - Interact directly with the customer via their ticketing tools or face-to-face. - Provide clear and concise reports and updates that promote Ericsson’s value. - Assist with fiber installation, decommissioning, break/fix, remediation, and migration activities across data center optical and transport environments. - Conduct and/or supervise optical testing and troubleshooting using tools such as optical power meters, stabilized light sources, VFLs, OTDRs, and test sets. - Deliver services by accurately interpreting and executing Methods of Procedure (MoPs), engineering documents, vendor documentation, and network diagrams. - Read and interpret cut sheets and physical network design documents to ensure accurate port connections and cable management. The skills you bring: - Team lead experience. - Strong command of written and verbal English for customer-facing communications and relationship building. - Excellent organizational, administrative, and documentation skills using customer applications and/or Microsoft Office suite of tools. - 3–15 years of experience working in data center operations or a similar technical environment with direct customer interaction. - Strong hands-on experience with connectorized fiber optic cabling, including single-mode and multi-mode fiber, LC, fan-outs, and structured cabling. - Demonstrated experience with optical testing and transport troubleshooting. - Ability to multitask, remain composed under pressure, and adapt in fast-paced, high-availability environments. - Commitment to safety standards, quality requirements, and operational best practices. Physical requirements: - Ability to lift and move equipment up to 50 lbs. - Comfortable working at heights and in varying environmental conditions.

Data Center Fiber Technician

Emma

Responsibilities

Skills wanted:

Language(s) required:

Rahul Pathak

Rahul Pathak

About Fusion Solutions LLC:

mission:

www.fusionsolutionsinc.com/

Admin access needed