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For professionals:
For everyone:
Responsibilities
HR Strategy & Leadership:
- Develop and execute the overall HR strategy aligned with business objectives.
- Build scalable HR policies, frameworks, and governance.
- Partner with the CEO and leadership team on organizational growth initiatives.
- Lead workforce planning and organizational restructuring.
- Drive culture transformation and employee engagement initiatives.
Talent Acquisition:
- Lead end-to-end recruitment for corporate, technology, operations, and leadership positions.
- Develop hiring strategies for rapid business expansion.
- Build employer branding initiatives to attract top talent.
- Establish recruitment KPIs and improve hiring efficiency.
- Manage recruitment vendors and campus hiring partnerships.
Business Partnering:
- Collaborate with department heads on manpower planning.
- Support business leaders with employee relations and workforce decisions.
- Coach managers on people management and leadership practices.
- Drive organizational effectiveness and productivity initiatives.
Performance Management:
- Design and implement a robust Performance Management System (PMS).
- Drive goal setting, performance reviews, and succession planning.
- Develop leadership competency frameworks.
- Implement recognition and reward programs.
Employee Engagement & Culture:
- Build a positive and inclusive workplace culture.
- Conduct employee engagement surveys and action planning.
- Develop wellness, diversity, and inclusion initiatives.
- Lead grievance handling and conflict resolution.
HR Operations:
- Oversee onboarding and offboarding processes.
- Ensure accurate HR documentation and employee records.
- Manage HRIS and employee lifecycle processes.
- Improve HR service delivery through automation and digitalization.
Compensation & Benefits:
- Develop competitive compensation structures.
- Conduct salary benchmarking and market analysis.
- Manage payroll governance and incentive programs.
- Design employee retention strategies.
Compliance & Governance:
- Ensure compliance with labor laws and statutory regulations.
- Oversee disciplinary processes and investigations.
- Develop HR policies and standard operating procedures.
- Coordinate statutory audits and compliance reporting.
Learning & Development:
- Identify organizational training needs.
- Build leadership development programs.
- Develop career progression and succession planning frameworks.
- Promote continuous learning and capability building.
Delivery Partner HR Strategy:
- Develop HR strategies for delivery partner onboarding and engagement.
- Improve retention and satisfaction of delivery partners.
- Support workforce planning for seasonal demand.
- Collaborate with Operations to improve partner productivity and experience.
HR Analytics & Reporting:
- Present HR dashboards and workforce analytics to leadership.
- Monitor key HR metrics, including:
- Headcount.
- Attrition.
- Time-to-Hire.
- Offer Acceptance Rate.
- Employee Engagement.
- Training Effectiveness.
- Diversity Metrics.
- Productivity Indicators.
Qualifications & Experience:
Must-Have:
- MBA/PGDM in Human Resources or equivalent.
- 12–18+ years of progressive HR leadership experience.
- Experience in Food Delivery, Restaurant Aggregation, E-commerce, Quick Commerce, Retail, Logistics, or Technology industries is preferred.
- Proven experience leading large, geographically distributed teams.
Good to Have:
- Prior experience at Swiggy, Zomato, Blinkit, Dunzo, or comparable hyper-growth startups.
- Experience managing regulatory environments across multiple Indian states.
- Background in consumer tech product thinking — ability to partner credibly with Product and Engineering.
This job post is closed.