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Responsibilities
What you’ll doResearch eCommerce brands, products, competitors, and marketsAnalyze competitor ads, messaging, offers, and creative anglesResearch customer psychology, pain points, desires, objections, and buying motivationsDig through customer reviews, comments, forums, social media, and other voice-of-customer sourcesIdentify recurring patterns in how customers think, speak, and make purchasing decisionsUse our internal research templates and frameworks to structure your findingsUse AI tools like ChatGPT to speed up research, organize information, and uncover patternsSeparate useful insights from generic or irrelevant informationDocument research clearly so strategists can quickly understand and use itInclude relevant sources and supporting evidenceCommunicate gaps, questions, or important findings to the strategistComplete research projects accurately and within the expected timeframeThe goal is simple: give our CRO Strategists the information they need without making them spend hours finding it themselves.What you bringExperience in eCommerce, customer psychology, marketing, or creative strategyStrong research and analytical skillsStrong logical thinking and attention to detailAbility to find useful information quickly and accuratelyStrong written and spoken EnglishAbility to identify patterns and turn information into meaningful insightsComfortable using AI tools for research and analysisAbility to follow templates, frameworks, and processesHighly organized and able to work independentlyAbility to communicate findings clearly and conciselyBonus points for:Experience working with DTC / Shopify brandsExperience with Conversion Rate OptimizationExperience analyzing competitor advertisingUnderstanding of customer psychology and buying behaviorExperience with Reddit, Amazon reviews, TikTok, or other customer research sourcesPrevious experience in copywriting, creative strategy, market research, or performance marketingFamiliarity with tools like ChatGPT, Claude, Google Sheets, Notion, or similar platformsWhy FuelerateWe’re not a slow corporate agency.We move fast, focus on impact, and give real ownership.Fully remoteFlexible, hourly/project-based workWork with eCommerce and DTC brandsUse AI and modern research toolsClear processes and internal frameworksYour research directly influences creative and strategic decisionsOpportunity to grow with a fast-moving teamChallenges (honest bit)This is not a role where you simply collect information and paste it into a document.You will:Research quickly and efficientlyWork across different brands, products, and industriesDig deeper when the obvious answer isn't good enoughDecide which information is actually relevantTurn messy information into clear insightsWork with tight project timelinesTake ownership of the quality of your researchIf you prefer repetitive work where you don't have to think critically, this probably isn't for you.If you enjoy research, customer psychology, problem-solving, and finding the insight everyone else missed, you'll love this.DetailsType: Hourly / Project-BasedLocation: RemoteEstimated workload: ~2 hours per project (4-10 hours per week)Compensation: Hourly rate based on experienceReports to: Creative Strategist / Strategy Team👋 Ready to Become the Researcher Behind Better Creative?If you’re curious, analytical, fast, and naturally interested in why people buy, we want to meet you.Submit your application through the official link only.Briefly tell us about your experience with eCommerce, customer research, marketing, or advertising, the AI tools you use, and how you would approach researching an unfamiliar product.Applications sent via DM or email will not be considered.
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