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About the Company:Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!About the Role:We are seeking a highly organized, proactive, and adaptable Executive Assistant to support members of Netomi’s Executive Leadership Team (ELT).This role operates at the center of a fast-paced, high-growth environment and requires someone who can anticipate needs, manage competing priorities, and operate with a high degree of ownership and discretion. You will play a critical role in enabling executive effectiveness by managing schedules, coordinating across teams, and ensuring seamless day-to-day operations.The ideal candidate thrives in ambiguity, moves quickly, and brings a strong bias for action—someone who can pivot as priorities evolve and keep pace with the demands of a scaling organization.Responsibilities: Executive Support & Calendar ManagementManage complex, high-volume calendars across multiple executives, including scheduling, prioritization, and conflict resolutionCoordinate internal and external meetings across time zones, ensuring alignment and efficiencyPrepare executives for meetings with relevant context, materials, and follow-upsOperational & Administrative SupportHandle travel coordination, expense management, and logistics for executive activitiesTrack and manage action items, ensuring timely follow-up and executionSupport day-to-day administrative needs with a high level of accuracy and responsivenessCross-Functional CoordinationServe as a key point of coordination across teams, helping drive alignment and communicationPartner with stakeholders across HR/Operations, Finance, Partnerships & Channels, and GTM to ensure priorities move forwardSupport planning and execution of internal meetings, offsites, and key initiativesPrioritization & Problem SolvingAnticipate executive needs and proactively address issues before they ariseNavigate shifting priorities and ambiguity with flexibility and sound judgmentOperate with urgency while maintaining attention to detail and qualityConfidentiality & DiscretionHandle sensitive information with the highest level of confidentiality and professionalismServe as a trusted partner to executives in managing internal and external communicationsRequirements: 5–8+ years of experience supporting senior executives (VP+ / C-level preferred)Prior experience in a startup or high-growth environment strongly preferredProven ability to operate in fast-paced, dynamic environments with shifting prioritiesExceptional organizational and time management skillsStrong communication and stakeholder management capabilitiesHigh level of discretion and professionalism Experience supporting multiple executives simultaneouslyExperience working across global teams and time zones (NA preferred)Familiarity with tools such as Google Workspace, Slack, Zoom, and expense management systems (i.e., Ramp)Who You Are: Highly proactive with a strong bias for actionThrive in ambiguity and can pivot quickly as priorities changeDetail-oriented while able to operate at speedStrong sense of ownership and accountabilityFlexible with working hours to support North America time zonesEnergized by supporting leaders in a fast-paced, scaling environmentWhy Join Netomi:Work directly with executive leadership in a high-growth AI companyPlay a critical role in enabling company-wide execution and impactBe part of a fast-paced, high-ownership culture with significant growth opportunitiesDisclaimer: For all United States-based applicants, please note that Netomi participates in E-Verify for the purpose of work authorization. More information on E-verify can be found here and here.Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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