Customer Support at Sola Wood Flowers | Torre
Customer Support
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Sola Wood Flowers

Customer Support

Sola Wood Flowers
Emma
Emma
You'll empower brides to create their perfect day by enhancing their customer experience remotely.
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Full-time

Legal agreement: To be defined

Compensation
USD3.25 - 5.5/year
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Remote (anywhere)
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Shared by
Emma of Torre.ai
 about 2 months ago

Requirements and responsibilities

About the roleSola Wood Flowers is looking to grow our customer service team! The ideal candidate has a background in customer service!Why work for us?Work remotely with excellent managers & coworkers.Make a difference in someone's life! Our customers are brides, and it's important we help them make the biggest day of their life go smoothly. Your input will be used to improve the customer experience.Work with a friendly and collaborative group of people working together towards a common goal.What will you be doing?Answering customer questions via email, sms, phone, and other channels. You should be comfortable taking phone calls, and making phone calls.Helping manage our online community on Facebook and posting on social media.Outbound sales calls to existing customers.Other tasks related to improving the customer experience, like conducting customer research.RequirementsExcellent spoken and written English as you will be handling phone calls.Passion for service and creating a wonderful Customer ExperienceComfortable speaking on the phone with customers.Genuine passion for helping customers learn about our products.A background in sales or customer service is helpful.Who are we?At Sola Wood Flowers, we are transforming what artificial flowers can be by providing better flowers for less with our affordable eco-friendly wooden flowers.
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