Head of Sales at Umbrella BPO & Client Companies | Torre

Head of Sales

You will drive sales growth and shape strategy, building high-impact teams to scale businesses.
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Full-time

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Emma of Torre.ai
about 2 months ago

Requirements and responsibilities


OverviewAs Head of Sales at Umbrella BPO, you will be responsible for overall sales strategy and driving sales growth. You will work closely with Umbrella leadership to understand the needs, develop strategic plans, and ensure the successful delivery of our services.Key ResponsibilitiesClient Relationship ManagementBuild and maintain strong relationships with clientsSales and Business DevelopmentDevelop entire sales strategyIdentify and pursue new business opportunitiesDevelop and present proposals to potential clientsNegotiate contracts and close sales dealsStrategic PlanningCreate detailed business plans to achieve sales targets and quotasBuild process and funnel for manual top-down reachout, onboarding, activation, and expansionAnalyze market trends and competitor activities to identify opportunities for growthProject ManagementOversee the delivery of services to ensure client satisfactionCoordinate with internal teams to meet project deadlines and client expectationsReporting and AnalysisProvide regular reports on sales activities and performance with other leadershipUse CRM software to track and manage client interactions and sales dataCollaborationWork closely with the marketing team to align on lead generation strategiesCollaborate with other departments to ensure seamless service deliveryAdaptabilityBe able to adapt and adjust to what the business needs areQualificationsProfessional English fluencyExperience building successful sales strategy for BPO/Outsourcing companiesStrong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actionsMinimum 7 years of relevant sales experience in the outsourcing market including management of SDR and AE functions and a track record of exceeding quotaProficiency in customer relationship management (CRM) softwareStrong verbal and written communication skillsAbility to build and maintain relationships with clientsKnowledge of sales techniques and strategiesStrong problem-solving and negotiation skillsTime management and organizational skillsAbility to work independently and as part of a teamFlexibility and adaptability to changeBachelor’s Degree (Nice to have)What We ProvideFull-time (40 hours a week)Location: RemoteCompetitive salary compensation based on experienceTraining and growth opportunities provided by Umbrella BPO and outside entitiesAbility to grow your career and determine your next move at Umbrella BPOWhy Umbrella BPO?Umbrella is a mission-driven company with a passion for helping businesses succeed. We build teams that help companies scale in every facet of their business—from customer support to operations, content moderation, engineering, and more. Umbrella BPO not only offers above average compensation and benefits, but a culture that values inclusion, belonging, and opportunities for professional growth.
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