Job Overview:We are seeking a compassionate, organized, and detail-oriented Medical Receptionist to serve as the first point of contact for patients. This role requires strong communication skills, the ability to remain calm under pressure, and a commitment to delivering excellent patient care while supporting clinic operations.Key Responsibilities:Greet and assist patients in a professional and empathetic mannerManage front desk operations including check-in/check-out processesSchedule, confirm, and coordinate patient appointmentsHandle incoming calls, emails, and inquiries with clear and professional communicationAssist patients with basic information regarding services, procedures, and clinic policiesMaintain accurate patient records and update information in the EMR systemEnsure patient confidentiality and compliance with HIPAA regulationsSupport administrative tasks such as documentation, referrals, and follow-upsQualifications:Previous front desk or patient-facing experience in a clinical or healthcare settingStrong verbal and written English communication skillsDemonstrated ability to show empathy and professionalism when dealing with distressed or urgent patient situationsBasic knowledge and navigation of EMR/EHR systems (any platform)Completed HIPAA awareness training or willingness to undergo trainingSkills & Competencies:Excellent interpersonal and customer service skillsAbility to multitask in a fast-paced environmentStrong organizational and time management abilitiesAttention to detail and accuracyProblem-solving mindset with a patient-first approachWork Setup & Schedule:Schedule may vary based on clinic hours (including possible shifts aligned with international time zones)Please note: This job post does not guarantee immediate client onboarding. Once you successfully complete the full recruitment process, your profile will be added to our talent pool for future client placements that match your qualifications and experience.About Virtual TeammateVirtual Teammate is transforming the virtual staffing industry with a simpler, more effective approach. Our extensive experience in remote work means we know how to help you create value quickly. Here’s why you should join us:- Lightning Fast Hiring Process: Get started quickly with a simplified recruitment - endorsement process.- Dedicated and Engaged Support: Our hands-on team is committed to giving you personalized assistance and unwavering support from start to finish. - Dynamic Scalability: Opportunities to grow and adapt with us.We do not operate by hierarchy but through teamwork and we support each other to achieve great things together. Join Virtual Teammate and be a part of a team that values your contributions and empowers you to thrive.

Medical Receptionist

Emma

Responsibilities

Skills wanted:

Language(s) required:

About Virtual Teammate:

mission:

virtualteammate.com/

Admin access needed