Freelance Trainer Required – STOM (Service Transition & Operations Management) at StreamPay | Torre

Freelance Trainer Required – STOM (Service Transition & Operations Management)

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Freelance
Recurrent
Provide your expected compensation while applying
location_on
Remote (anywhere)
Shared by
Raul Vasquez P.
8 days ago

Responsibilities


We are looking for an experienced Freelance Trainer to deliver training on Service Transition & Operations Management (STOM) for an upcoming training program.Key Topics:IT Service Management (ITSM)ITIL V3/V4Incident Management & Major Incident ManagementProblem Management & RCAChange Management & CABRequest & Knowledge ManagementService Desk & IT OperationsSLA & ITSM KPIs – MTTA, MTTR, FCRServiceNowJira / TrelloOpsgenie / PagerDutyPower BI Basics & ITSM DashboardsMonitoring & DynatraceReal-world scenarios & case studiesInterview & scenario-based preparationIdeal Trainer Profile:Professional with strong practical experience in ITSM / ITIL / ServiceNow / Incident, Problem & Change ManagementExcellent communication and training skills📌 Mode: Remote📌 Availability: Monday to Friday, 8:30 PM – 9:30 PM📌 Duration: 1 Hour Daily📌 Engagement: Freelance📌 Budget: Will be discussed after the interviewIf you are an experienced STOM / ITSM / ITIL Trainer and interested in this opportunity, DM me your profile, relevant experience and expected charges.