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Responsibilities
ABOUT THE BUSINESSWe are a human-centered experience agency that builds spaces where real people connect — and brands thrive because of it. We turn insight into unforgettable moments: pop-ups, festivals, summits, product launches, and live experiences for some of the biggest names in consumer and entertainment. We think big, we sweat every detail, and we measure our work in billions of impressions and real, lasting cultural resonance.We've teamed up with Handoff to bring on board a sharp, proactive Executive Business Partner to the CEO — someone ready to be the connective tissue across a fast-moving, creatively driven business where no two days look the same.RESPONSIBILITIESStrategic Execution & Priority Management:Track and drive progress across CEO priorities and key business initiativesMaintain a centralized view of decisions, follow-ups, risks, and bottlenecksIdentify gaps or delays and escalate with proposed solutionsEnsure alignment across internal teams, timelines, and deliverablesOwn and move forward select internal projects from start to finishExecutive & Business Operations Support:Oversee the CEO's calendar, inbox, and scheduling prioritiesPrepare meeting agendas, briefing documents, and post-meeting recaps within 24 hoursAct as liaison between the CEO and internal teams across operations, finance, legal, client projects, and contentTrack key decisions, approvals, and outstanding deliverables across all workstreamsCoordinate travel and high-priority logistics in alignment with CEO prioritiesManage studio scheduling and coordinate with operations as neededBusiness Rhythm, Systems & Infrastructure:Maintain daily, weekly, and monthly workflows that keep the business running smoothlyTrack outstanding items across contracts, payments, hiring, CRM, and projectsMaintain and update SOPs, workflows, and internal documentationOwn and optimize the agency's technology ecosystem, including Google Workspace, project management tools, and automation platformsConduct quarterly systems audits and troubleshoot technical issues as they ariseExecutive Support & Personal Logistics:Manage personal scheduling and logistics in support of CEO effectivenessCoordinate key appointments, travel, and personal prioritiesSupport financial organization and administrative tracking where neededHandle ad hoc requests that support both business and personal prioritiesABOUT YOU2–4 years of experience in executive support, business development, operations, or a similar roleExceptional organizational skills with strong attention to detail and follow-throughStrong business judgment and the ability to quickly understand client and agency needsExcellent written and verbal communication skillsProactive, solutions-oriented mindset with the ability to anticipate needs before they're askedComfortable working independently in a fast-paced, evolving environmentHigh level of discretion, professionalism, and emotional intelligenceStrong technical proficiency across Google Workspace, CRM systems, and project management toolsBased in Colombia, with a reliable remote setup to support real-time collaboration with a U.S.-based CEOFluent English proficiency, with polished written and verbal communicationNICE TO HAVEExperience in experiential marketing, events, or creative agency environmentsBackground in sales support or business developmentFamiliarity with agency workflows and client service modelsPrevious experience supporting founders or C-level executivesGenuine interest in culture, events, and the experiential industryWHY YOU’LL LOVE ITSit at the right hand of a CEO and directly shape how a growing creative agency runsGet real exposure across business development, operations, and executive strategy — not just adminWork on projects behind some of the most memorable brand experiences in the industryBuild deep trust and autonomy fast — this is a high-visibility, high-impact seatJoin a team that thinks big, moves fast, and treats every detail like it matters — because it does
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