Operations Manager at Prodigy CX LLC

We’re looking for a high-performing Operations Manager for our US based client who knows how to lead teams, solve complex operational challenges, and deliver exceptional customer experiences.This role is ideal for someone with 5+ years of proven experience, preferably in a BPO or US client-facing environment, who excels in people management, problem-solving, complaint resolution, customer retention, and operational performance.If you’re a results-driven leader with outstanding communication skills, a hands-on management style, and a passion for building high-performing teams while driving accountability and continuous improvement, we want to hear from you.What we’re looking for:5+ years of Operations Management experienceBPO or US market experience preferredExcellent verbal and written communication skillsStrong leadership and decision-making abilitiesProven experience managing KPIs, team performance, customer escalations, and operational excellenceIf you have what it takes to lead from the front and make a measurable impact you will be given an opportunity to work with US company higher management directly with an competitive salary!Apply today by sending your video introduction & resume to info@prodigycx.com

Operations Manager

Emma

Responsibilities

Skills wanted:

Language(s) required:

prodigycx.com

Admin access needed