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Responsibilities
Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.IT Stack AdministratorWe are seeking a detail-oriented and proactive IT Stack Administrator to oversee and manage our centralized IT toolset. This role is critical in ensuring the seamless operation, integration, and documentation of our IT infrastructure. The ideal candidate will have experience with tools such as IT Glue, Huntress, SentinelOne, Avanan, and Axcient, and will play a key role in executing mergers of existing toolsets and collaborating with the Product Management team to evaluate and document new tools.Key Responsibilities: Manage and maintain centralized IT tools including:Documentation: IT GlueSecurity: Huntress, SentinelOne, AvananCloud Backups: AxcientExecute and oversee the merger and integration of existing toolsets such as IT Glue, SentinelOne, and Huntress.Collaborate with the Product Management team to assess and evaluate new IT tools.Document processes and procedures related to the implementation and use of new tools.Ensure consistent and secure configuration across all tools.Provide support and training to internal teams on tool usage and best practices.Monitor tool performance and ensure compliance with organizational standards.Key QualificationsProven experience in IT administration and toolset management.Familiarity with IT documentation, security, and backup tools.Strong analytical and problem-solving skills.Excellent communication and documentation abilities.Ability to work collaboratively across departments.What we do for youAt COURSER we prioritize our employees’ personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit HighlightsCompetitive benefits package, including medical, dental, vision, and life insurance401k match Unlimited Approved PTO after one year (2 weeks your first year)10 Holidays including your Birthday and a Floating Holiday!Gym reimbursement Amazon Prime reimbursement40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certificationsLearning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.
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