Dynamics 365 CRM Solution Architect (Functional/Techno-Functional) at MSR Cosmos LLC | Torre
Dynamics 365 CRM Solution Architect (Functional/Techno-Functional)
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Dynamics 365 CRM Solution Architect (Functional/Techno-Functional)

You will lead enterprise CRM transformation by architecting scalable Dynamics 365 solutions.
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Full-time

Legal agreement: To be defined

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

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Remote (anywhere)
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Shared by
Paulina Romero Moreno
5 days ago

Requirements and responsibilities


We are looking for an experienced Microsoft Dynamics 365 CRM Solution Architect with 18+ years of experience to lead enterprise-scale CRM transformation initiatives.Key ResponsibilitiesArchitect end-to-end Dynamics 365 CE solutionsLead discovery workshops, business requirement gathering, and fit-gap analysisDesign scalable CRM solution architectures and implementation roadmapsProvide architectural governance across project lifecyclesDrive business transformation using: Dynamics 365 Sales; Customer Insights – Journeys (Marketing); Dynamics 365 Customer Service; Power Platform (Power Apps, Power Automate, Dataverse, Power BI); Microsoft Copilot, Copilot Studio & AI BuilderDefine enterprise integration strategies using Azure Integration Services, Logic Apps, Service Bus, APIs, and DataverseLead data migration and master data management initiativesRequired Experience18+ years of overall IT experience (preferred)Extensive experience as a Dynamics 365 CRM Solution ArchitectStrong functional or techno-functional background (technical-only profiles will not be considered)Expertise in: Dynamics 365 Sales; Dynamics 365 Marketing / Customer Insights – Journeys; Dynamics 365 Customer ServiceExperience leading multiple full lifecycle Dynamics 365 CRM implementationsStrong understanding of CRM business processes, customer lifecycle management, and enterprise digital transformationWe're Looking ForFunctional or techno-functional Dynamics 365 CRM Solution ArchitectsEnterprise consulting and solution architecture experienceExcellent stakeholder management and business consulting skills