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about 1 month ago
Requirements and responsibilities
About UsNabi Health is a fast-growing digital health platform helping people access high-quality eating disorder care covered by insurance. We match patients with registered dietitians and help them get scheduled quickly and compassionately.We're hiring a Clinical Partnerships Associate who is curious about healthcare, organized, and confident on the phone. This role has a direct impact on expanding patient access by building referral relationships with the medical practices and clinicians who identify patients in need of eating disorder care.Role OverviewAs a Clinical Partnerships Associate, you will reach out to external healthcare practices to introduce them to Nabi and build ongoing referral partnerships. You'll speak with office managers, care coordinators, and clinicians to help them understand how Nabi can support their patients, and make it easy for them to refer.This role is a strong fit for pre-med students, post-bacc candidates, or anyone exploring a career in healthcare. You'll get firsthand exposure to how different types of practices operate, how referral networks function, and how a digital health company grows its patient pipeline through clinical partnerships.Who You'll Reach Out ToPrimary care physicians, pediatricians, and adolescent medicine clinicsMental health providers: therapists, psychologists, psychiatrists, and group practicesOB/GYNsGastroenterologists and endocrinologistsCollege and university health centersHigher-acuity eating disorder programs (residential, PHP, IOP) stepping patients down to outpatient careWhat You'll DoReach out to medical practices via phone and emailHandle a steady volume of outreach each dayIntroduce Nabi to office managers, care coordinators, and cliniciansExplain how our referral process works and make it easy for practices to send patients our wayFollow up consistently and document touchpoints in our CRMNavigate common questions about insurance, scheduling, and patient experienceBuild and maintain ongoing relationships with referring practicesCoordinate closely with the clinical operations team to ensure referred patients are handled smoothlyWhat We're Looking ForInterest in healthcare, clinical operations, or the business side of medicine (pre-med, post-bacc, public health, nursing, or healthcare admin backgrounds strongly encouraged)Strong communicator with warm, confident energyComfortable with outbound outreach and professional phone conversationsReliable, organized, and proactive with follow-upsAttention to detail when tracking outreach and managing a pipeline of practicesComfortable using scripts and following clear processesWhy Join UsMission-driven company expanding access to eating disorder careDirect exposure to how healthcare practices operate and how referral networks are built, which is invaluable for anyone heading into medicine or healthcare adminA great stepping stone role for pre-med students or early-career folks exploring the healthcare industrySupportive team and clear, structured processesFast-moving environment with room to grow
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