About the OpportunityWe support working families by providing supplemental and permanent benefit programs designed to offer long-term protection, education, and peace of mind. For over 60 years, our organization has worked alongside thousands of unions, associations, and member-based groups across North America, helping members better understand and access the benefits available to them.Our focus is simple: provide dependable service, clear guidance, and lasting support to families who want to protect their financial future.Position OverviewIn this role, you will work directly with members who have requested information about their benefit options. You will help schedule appointments, explain available programs, answer questions, and guide families through a simple digital process from start to finish.This position is ideal for someone who enjoys helping people, communicates clearly, and is comfortable working in a remote environment.ResponsibilitiesConnect with members through inbound and outbound communicationSchedule and complete virtual or phone-based appointmentsReview benefit options in a clear, professional, and helpful mannerAssist with online applications and required documentationMaintain accurate records and follow established compliance standardsProvide a positive member experience from the first conversation through completionParticipate in ongoing training, coaching, and leadership developmentWhat We’re Looking ForStrong communication and people skillsA positive, professional, and service-focused attitudeAbility to build trust and maintain strong relationshipsSelf-motivated, organized, and comfortable working independentlyConfidence using computers, video calls, and online systemsCustomer service or sales experience is helpful but not requiredMust be legally authorized to work in the United States or CanadaWhat We OfferFully remote work-from-home opportunityFlexible scheduling optionsWeekly pay with additional monthly performance bonusesComprehensive benefits package, including health, dental, and life coverageOngoing training and mentorshipCareer growth and leadership advancement opportunitiesRecognition programs and travel incentives, including opportunities to earn all-expenses-paid trips to destinations such as the Bahamas, Cancun, and Las Vegas
2 months ago