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13 days ago
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About OutreachOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.About The TeamThis role is within our Security organization, which supports Cloud Security, Product Security, Enterprise Security, and Detection & Response. This organization partners with Product, Engineering, Privacy, GRC, IT, and Legal teams to ensure security best practices are applied to protect the company and Outreach customers.The RoleAre you passionate about contributing to the success of a cybersecurity program through program management? We are seeking an experienced Technical Program Manager to join our Security Team. In this role you will drive security programs and execute security projects that will assist executing a strategy to improve security posture. You will provide operational support for cross-functional teams, such as engineering, product, privacy, and legal. You will translate complex technical, regulatory, and security requirements into structured programs, clear technical requirements, and measurable outcomes.Your Daily Adventures Will Include:Drive security vulnerability remediations with Engineering for CSPM, OS Runtime, SAST, SCA, DASTApply your technical understanding of Cybersecurity in a hand-on role, driving security programs and providing TPM supportCoordinate and track services provided by the security team and assist with enforcement security requirements throughout the organizationAssist with prioritizing work resulting from security findings, stakeholder requests, and strategic visionWork with capability owners and stakeholders to develop a roadmap, capacity planning, and delivery planning for the teamRepresent the Security organization on customer calls and talk about the Outreach platform and security processesIdentify, assess, and manage security risks across projects and systemsManage dependencies across cross-functional teams and resolve blockersTrack and report on security program status, metrics, and key performance indicators (KPIs) to stakeholders and leadershipManage demand intake, triage, and prioritization of Security service requestsDefine and manage dependencies on external teams to improve security posture by getting alignment on commitmentsPartner with Governance, Risk, and Compliance (GRC) team to provide evidence to auditors that demonstrate efficacy of security controlsOur Vision of You:5+ years of Cybersecurity experience in a Technical Program Manager in a fast-paced, SaaS software company.Understanding of cybersecurity principles, including Network Security, Cloud Security (AWS, Azure, or GCP), Application Security, Identity and Access Management (IAM)Experienced with service management and process engineeringSuccessful at using a data-driven approach to track service performance and influence decision makingExperience managing cross-functional, large-scale technical security programs, including the Security Vulnerability Program, Security Exceptions Program, and Bug Bounty ProgramFamiliar with security tooling and system integrationsExperience leading an External Penetration Test end-to-end, by managing the vendor, defining and prioritizing the work, writing customer-facing reports, and having technical conversations with cross-functional teams to remediate the findingsFamiliarity with security frameworks (e.g., NIST, ISO 27001, SOC 2)Excellent communication, organizational, and leadership skillsWhy You’ll Love It HereFlexible time off401k to help you save for the futureGenerous medical, dental, and vision coverage for full-time employees and their dependentsA parental leave program that includes options for a paid night nurse, and a gradual return to workInfertility/ assisted reproductive services benefitEmployee referral bonuses to encourage the addition of great new people to the teamSnacks and beverages in the Office, along with fun events to celebrateDiversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/MilitaryOutreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender
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