Enterprise Account Management Leader at Plaid | Torre

Enterprise Account Management Leader

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Full-time

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Remote (for United States residents)
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Emma of Torre.ai
about 2 hours ago

Responsibilities


We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. the company powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. the company network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.At the company, our mission is to empower innovators by delivering access to the financial system. Since 2012 we've helped tens of millions of consumers live a better financial life and thousands of customers build a new financial future. We work with companies like PayPal, Rocket, H&R Block, and many of the largest banks in the US to make it easy for consumers to connect their financial accounts to the apps and services they want to use. the company network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Raleigh, Washington D.C., London and Amsterdam.The Account Management team in the company Enterprise Segment leverages deep product and industry expertise to help our customers build and scale technology solutions. We act as partners, advisors, and advocates for our customers to help shape how consumers interact with their finances.As an Enterprise Account Management Lead, you’ll be responsible for managing the team of senior account managers who are growing the revenue from the Enterprise customer base, as well as setting the vision and strategy to build long-term partnerships with our customers. You’ll collaborate cross-functionally across our Product function and other Go-To-Market teams to help build solutions that drive team and customer success. As our business rapidly expands, we’re looking for an action-oriented team leader who can also hire strategically - bringing the right relationship managers into our business and enabling them to steward the next phase of the company growth and impact.Ideal candidates will have experience in fintech working with enterprise clients, in mentoring and managing teams, setting and hitting revenue goals, building relationships with internal and external stakeholders, and analyzing customer trends to identify new growth opportunities. We are looking for a leader who is thoughtful, proactive, and creative when problem solving, and is comfortable operating in ambiguity with limited oversight.Responsibilities: Engaging directly with C-level executives to build and maintain customer relationshipsBuilding and executing the strategy that drives upsell/cross-sell revenue and renewals at scale, and operationalizing the process to drive team efficiencyWorking in a high-pace, cross-functional environment that presents different challenges every day.Recruiting, hiring, and developing a world-class account management team and deliver on revenue targets for the businessMotivating and inspiring each team member to enable personal and professional career growthWorking with leadership across the company to set direction for the Enterprise team, and the company as a wholeQualifications: 10+ years of professional experience, 5+ years managing a revenue-driving teamProven track record of success driving revenue results at a technology company; strong preference towards those with prior experience in finances services or with banking and wealth management firms as clients Consultative sales approach with a product-centric mindsetStrong ability to articulate complex technical solutions and financial value prop - internally for cross-functional collaboration and externally to customers, including an executive audienceStrong analytical skills to understand customer trends at scale Desire to get (more) technical and the ability to learn the ins and outs of the company APIsExcitement for recruiting, onboarding, and coaching; a thoughtful approach to team planning and developmentAbility to create strategic relationships with internal and external stakeholdersOutstanding communication skills to drive internal alignment and resultsOur mission at the company is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to Apply via JobRemotely. We are always looking for team members that will bring something unique to the company!