ABOUT THE ROLE
Qlub lets restaurant guests pay at the table from their phone. It works on top of the restaurant's existing POS, lowers card processing fees, and brings restaurants more Google reviews and bigger tips for servers. We are growing in Southern California and need an experienced cold caller to book meetings with restaurant owners and general managers. Part time (about 20 hours a week), remote, for residents of Mexico or Colombia.
WHAT YOU WILL DO
- Cold call full-service restaurants in Southern California from a prepared call list.
- Get past the host, server or manager who answers and reach the owner or general manager.
- Give a short pitch, handle pushback, and make sure the owner is genuinely interested before you book anything.
- Book a 20-minute phone or video call with our sales rep through our Calendly link. Confirm the day, time and the owner's email or phone.
- Schedule and make callbacks at the exact time promised.
- Log every call in Google Sheets and send our sales rep a short note on each booked meeting the same day (who you spoke to, their POS, and what interested them).
Your target is qualified meetings, not just booked meetings. A qualified meeting is one where the owner or GM is interested going into the call with our sales rep: they understand what the meeting is about, and want to hear more. A meeting booked just to get you off the phone does not count.
You will have a written call playbook, an objection guide, call lists and regular coaching. We want someone who already knows how to run a cold call and will make the playbook better.
SCHEDULE
- Part time, Monday to Friday, about 4 hours a day.
- Calling windows are fixed to US Pacific time: 9:00 to 10:30 AM and 2:00 to 4:30 PM.
- You must be able to work both windows every weekday.
PROFESSIONAL REQUIREMENTS
- At least 2 years of outbound cold calling to US businesses (B2B), with booked meetings or appointments as your target. Inbound support, customer service and survey calling do not count.
- Excellent spoken English, easy for US business owners to understand on a busy phone line.
- Proven skill at getting past gatekeepers and handling objections such as "not interested", "just send me an email" and "we're happy with what we have".
- A quiet place to work, a noise-cancelling headset, a reliable computer and stable internet with a backup connection.
- Comfortable with a cloud dialer (e.g. Aircall or CallHippo), Calendly, Google Sheets and Slack.
- Must live in Mexico or Colombia.
NICE TO HAVE
- Experience selling to restaurants or small retail businesses.
- Merchant services, card processing, POS or payments sales experience.
- A record of meetings that actually happened (show rate), with numbers.
PAY
- 7 to 11 USD per hour, plus a bonus of 10 to 50 USD for every qualified meeting (defined above) that takes place. The exact bonus is set based on how your trial goes, and it starts after you pass the trial. The restaurant must also use a POS we work with; we mark these on your call list.
- Paid as an independent contractor.
PAID TRIAL (2 work weeks)
- 2-hour paid onboarding. You learn the playbook, Aircall, the call lists and our Calendly booking flow, then make practice calls with us.
- You call real restaurants in both daily windows.
- You are paid hourly, and there is no per-meeting bonus during the trial.
- Every day we review your numbers and 2 of your call recordings, and give you feedback.
- To pass, you book at least 3 qualified meetings and your recordings show you follow the playbook. If you pass, you move to an ongoing month-to-month contract at the same hourly rate, plus a bonus for every qualified meeting.
HOW TO APPLY
Answer all the questions for applicants.
HIRING STEPS
1. Application review (experience, recordings, voice note).
2. 30-minute live roleplay call: you call "the restaurant" and we play the host and the owner.
3. Paid trial.
4. Ongoing month-to-month contract if you pass.
