Sales and Leasing Specialist at Carbon Real Estate Investments | Torre

Sales and Leasing Specialist

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Full-time

Legal agreement: Depends on the location of the candidate

Currency exchange and payroll taxes to be paid by:

Depends on the location of the candidate

Compensation USD1k/month
Negotiable
location_on
Remote (anywhere)
Posted about 1 month ago

Responsibilities


Speed to Lead Execution: - Monitor the CRM continuously throughout your shift for incoming leads across all properties. - Contact every new lead within 5 minutes via phone (primary) and follow-up communication. - Make multiple contact attempts using strategic timing and persistence until you reach the prospect. Tour Conversion & Sales: - Engage prospects with warmth and professionalism, building rapport quickly over the phone. - Qualify leads, understand their needs and timeline, and match them to the right property. - Overcome objections and address concerns to move prospects toward booking a tour. - Schedule tours and confirm appointments, ensuring nothing falls through the cracks. - Follow up with prospects who haven't responded or are thinking about it. Application Management & Administrative Support: - Guide qualified prospects through the application process, ensuring they understand requirements and timelines. - Proactively follow up with applicants to collect outstanding documents (pay stubs, IDs, references, etc.). - Review submitted applications for completeness and accuracy before routing for approval. - Communicate application status updates to prospects, keeping them informed and engaged throughout the process. - Coordinate with the property team to resolve application questions and move approved applicants toward lease signing. - Maintain organized tracking of all prospects in the pipeline—from initial contact through move-in. CRM Management & Documentation: - Log all call activity, prospect details, objections, and outcomes in the CRM accurately and immediately. - Update lead status and next steps to ensure seamless handoff to the touring team and property managers. - Track your own metrics: contact rate, conversion rate, tours booked, applications submitted, and speed to lead performance. Accountability & Optimization: - Own your daily and weekly goals for calls made, contacts reached, tours booked, and applications completed. - Identify patterns in objections, application drop-offs, or process bottlenecks and proactively suggest improvements. - Maintain high energy and quality standards even during high-volume periods.