Operations Assistant (GoHighLevel) — Full-Time, Remote
Keep the backend of a fast-growing US marketing agency organized and running. Clear SOPs, a real team, and room to grow.
WHO WE ARE
MBCC Solutions helps Hispanic home-service contractors in the US (remodelers, roofers, concrete, landscaping, painting) get consistent, qualified appointments. We run their ads, build their CRM and automations, and book appointments for them.
WHAT YOU GET
- $800-$1,000/month, full-time, long-term, 100% remote
- Step-by-step SOPs for everything you'll do
- A team where every role has a clear lane
- Room to grow into an Operations Coordinator role
WHAT YOU'LL DO
Client Setup
- Create client sub-accounts in GoHighLevel from our snapshots and load their calendars, forms, and pipelines
- Update copy, photos, and offers on client websites and funnels built from our templates
- Set up Facebook Pages, Instagram accounts, and Meta Business Manager access
- Request, grant, and track access to client accounts (ad accounts, pages, pixels, domains, GHL)
Backend Organization
- Organize client photos, videos, logos, and reviews in our shared drive with a clean naming system
- Prepare and sort raw footage so our editor can start right away
- Schedule and publish posts on clients' Facebook and Instagram
- Keep our Monday.com boards clean: update statuses, close finished tasks, flag anything stuck
- Fill out weekly and monthly client reports using our templates
- Handle small follow-ups for the team: chasing materials, sending access requests, organizing files
MUST HAVE
- 1+ year as a virtual assistant or operations assistant, ideally at a marketing agency
- Highly organized and detail-oriented: you notice when something is messy and fix it without being asked
- Good written and spoken English
- Comfortable with Monday.com, ClickUp, Asana, or similar
- Reliable internet and full-time availability
NICE TO HAVE
- GoHighLevel experience (big plus)
- Meta Business Manager experience
- Canva
- Spanish
THIS ROLE IS NOT FOR YOU IF...
- You need to be told every step every time
- You're working with other clients and can't give us full-time focus
