Remote Solution Architect, Salesforce Service Cloud Voice/Contact Center at FormativGroup | Torre

Remote Solution Architect, Salesforce Service Cloud Voice/Contact Center

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Freelance
Recurrent
Compensation
USD150k - 180k/year
location_on
Remote (for United States residents)
Shared by
Emma of Torre.ai
about 1 month ago

Responsibilities


Description:Lead solutioning efforts for Salesforce implementations focusing on Service Cloud Voice and Amazon Connect.Collaborate with pre-sales and engagement teams to shape solution vision and validate feasibility.Requirements:8+ years in the Salesforce ecosystem with 2+ years in architecture roles.Hands-on experience with Salesforce Contact Center, Service Cloud Voice, and Amazon Connect.Salesforce certifications required (Developer, Consultant, Architect).Strong communication skills and ability to present complex concepts.Benefits:Estimated compensation range: $150,000 - $180,000 USD.Comprehensive benefits package including medical, dental, vision, 401(k), and paid time off.