Must-Have SkillsSalesforce OmniStudio & Omni-Channel – hands-on configuration, development & implementationSales Cloud & Service CloudOmniScript, DataRaptor, FlexCards & Integration ProceduresOmni-Channel routing, queues, skills-based routing, presence/status & workload managementApex, OOP, Triggers, Visualforce, LWC & Lightning ExperienceSalesforce configuration, security, automation, Knowledge & Experience CloudREST API integrations using MuleSoft, Kafka or event-driven platformsSalesforce Agentforce / AI – AI agents, GenAI, prompt engineering & AI automationCI/CD using Git, Copado or similar toolsJira, Git, VS Code & Agile/ScrumTesting, debugging, governor limits, bulkification, performance optimization & asynchronous ApexSalesforce production support & complex issue resolutionStrong solution design, architecture, communication & collaboration skillsPreferred CertificationsSalesforce Platform Developer I / IISalesforce Industries / OmniStudioSalesforce Service CloudSalesforce AI / AgentforceWe are looking for strong Salesforce Developers with extensive hands-on experience in OmniStudio, Omni-Channel, Salesforce Development, Integrations, AI/Agentforce, and CI/CD.