Remote Client Support Specialist at Consultwithtray | Torre

Remote Client Support Specialist

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Full-time

Legal agreement: Employment

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Remote (for United States residents)
Remote (for United Kingdom residents)
Remote (for Australia residents)
Remote (for Spain residents)
Shared by
Emma of Torre.ai
about 2 months ago

Responsibilities


We're seeking a motivated Remote Client Support Specialist to provide professional support and assist clients through a structured, team-supported workflow. In this fully remote role, you'll help coordinate client requests, manage communication, and ensure a smooth and organized experience throughout the process.This opportunity is ideal for someone who enjoys helping others, staying organized, and delivering excellent service while working independently in a flexible remote environment.Key ResponsibilitiesSupport clients with booking flights, hotels, cruises, and tailored holiday packages.Respond to client inquiries with timely and accurate communicationResearch destinations, offers, and travel options to suit each clients needs and budget.Coordinate scheduling, confirmations, updates, and follow-ups as needed. Maintain organized records and documentation of client interactionsAssist with workflow coordination to help ensure a seamless client experience.QualificationsExcellent communication and interpersonal skills.Strong written and verbal communication skills. Customer service, support, or client-facing experience preferred but not requiredComfortable working independently in a remote settingOrganized, dependable, and detail-orientedComfortable using online systems and technology platformsTechnical RequirementsLaptop or desktop computer.Reliable broadband internet connection.Smartphone for communication and updates.Must be authorized to work in the US, UK, Australia, LATAM, or SpainWhy This Role Stands OutFully remote with flexible work optionsComprehensive onboarding and ongoing mentorshipCollaborative and supportive team environment.Opportunity for long-term growth and professional development in client services