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3 days ago
Requirements and responsibilities
Join Vonage and help us innovate cloud communications for businesses worldwide!Vonage Sales MissionAt Vonage, we’re redefining how businesses communicate in today’s fast-moving digital, cloud, and real-time world. Our Sales team is high-energy, customer-focused, and relentlessly innovative - committed to delivering cutting-edge UCaaS, CCaaS, and AI-powered solutions.As a ServiceNow Alliance Executive, you’ll be at the forefront of our ServiceNow ecosystem strategy—expanding our footprint and influence by building and managing powerful relationships.Why this role matters:The ServiceNow Alliances team is a key growth engine for Vonage—driving pipeline and revenue by aligning our business with ServiceNow and its extended ecosystem. This role is perfect for someone who thrives on relationship-building, strategic partnerships, and go-to-market execution.We’re looking for someone experienced in the ServiceNow ecosystem or with a strong background in partner management or alliances. If this sounds like you—keep reading!Your key responsibilities:Drive Servicenow referral businessBuild, nurture, and manage relationships with Servicenow teams and ecosystem partnersAlign Vonage’s sales reps with their Servicenow counterparts to generate pipeline and close opportunitiesOwn executive alignment and sales engagement—position Vonage asServicenow’s top communication partnerPlan and lead joint field events with Servicenow (both partner-facing and customer-facing)Collaborate cross-functionally within Vonage to maintain momentum on partner strategy and joint outcomesCoordinate and run interlocks, milestone tracking, and strategy sessions with partners and internal stakeholdersDrive execution of regional go-to-market strategies with Servicenow and other alliance partnersDeliver internal training sessions to equip Sales, Product, Services, and Support teams on partner ecosystem updatesRepresent Vonage at industry events, promoting our brand and ecosystem valueManage technical and business escalations to maintain partner success and deal velocityExecute against established revenue, activity, and relationship goalsSupport ongoing optimization of alliance processes to enhance partner program impactWho you are:A relationship-driven professional who thrives in a partner-centric ecosystemExperienced in working with alliances, channel sales, or ecosystem partnershipsStrategic and detail-oriented with a passion for joint value creation and partner enablementCapable of influencing cross-functional teams and engaging with executive-level stakeholdersAn excellent communicator—able to tailor messages to various audiences and formatsComfortable analyzing complex data and solving problems with a collaborative mindsetExperience within the Servicenow ecosystem is a plusWhat you'll bring:Bachelor’s degree in Sales, Marketing, Business, or a related fieldProven experience in Alliance Partner Management, Partner Sales, or Channel DevelopmentStrong track record of recruiting, onboarding, and enabling partnersPrior experience or familiarity with the Salesforce ecosystem is a mustPrior direct sales experience is a huge plus A desire to succeed and a “get-it-done” attitudeHow you’ll benefit:Competitive base salary + performance-based incentivesFully remote flexibility Dynamic, inclusive, and supportive team cultureCareer advancement opportunities with a clear growth pathComprehensive health, dental, and vision benefitsUnlimited discretionary PTO and tuition reimbursementOpportunities to work on industry-defining technologies and partnershipsThere’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.Who we are:Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.