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Lead with Care. Empower Families.Manatee is a family-first, virtual clinic providing therapy, coaching, and tools to empower modern families. As our (Virtual) Office Manager, you’ll support creating a seamless and supportive experience for our clients and team members-alike.About the Role:The Virtual Office Manager will play a key role in ensuring smooth day-to-day operations of our telehealth practice. This role spans a variety of administrative and operational areas, including people operations, light reporting, and customer service.What You’ll Do:People Operations Support:Partner with the Clinical Operations Manager to execute onboarding and offboarding processes (issuing laptop, granting systems access, etc).Support payroll, system access, and related employee needs.Reporting and Administrative Tasks:Support business and clinical operations with reporting and ad-hoc analysis (light)Support Clinical Operations Manager in building and maintaining an internal knowledge base for team resourcesCustomer and Technical Support:Respond to basic client and technical inquiries, escalating as necessary (ex: password reset, adding a new account, etc)Assist with troubleshooting minor technical issuesAbout You:Highly organized, detail-oriented, and proactiveComfortable learning new systems and processesNatural problem solver who thrives in fast-paced, dynamic environmentsFamiliar with basic office tech (gSuite, Slack, etc) and learning new platformsSkilled at managing multiple priorities and deadlinesCompensationHours: ~20 hrs / week (will vary and open to increasing/evaluate contract to hire based on performance and company needs)Compensation: $20/hrWhy Join Us?Remote-First: Work from anywhereGrowth Opportunities: Join at a pivotal stage and help shape the future of family mental health care.Mission-Driven Team: Be part of a diverse, ambitious group passionate about improving lives.Our Core Values:Children First: They are our focus and future.Diversity as Strength: Inclusion fuels innovation.Embrace Growth: Challenge and change are necessary.Kindness Always: It’s the foundation of everything we do.
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