Human Resources Business Partner (HRBP), Shared Services at QC Servion | Torre

Human Resources Business Partner (HRBP), Shared Services

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Full-time

Legal agreement: Employment

Compensation
USD95k - 130k/year
location_on
Remote (for United States residents)
Shared by
Emma of Torre.ai
6 days ago

Responsibilities


About QC ServionQC Servion is the centralized hub for human resources, change management, program management, sales & marketing, safety, administration, legal, and accounting services across the QC Ecosystem.We provide comprehensive operational support that empowers our companies to focus on growth, innovation, and excellence, while ensuring employees thrive in safe, engaging, and well-managed environments.The entities in our ecosystem include DLB Associates, Galtra Solutions, AI2IO, Fluid2Chip, CEQEL Critical Commissioning, and 2AI-DC Integrators. Collectively, we deliver services across the data center industry.Job SummaryThe Human Resources Business Partner (HRBP) will serve as a trusted advisor and strategic partner to the Shared Services team (HR, Marketing, Finance IT, etc.) aligning people strategies with business goals and driving organizational effectiveness. This role will partner closely with leadership to deliver consistent solutions across talent management, workforce planning, employee relations, and organizational development to a multi-entity organization.Operating in a fast-paced, results-driven environment, the Human Resources Business Partner (HRBP) will combine strategic insight with hands-on execution, leveraging HR metrics to inform decisions and deliver measurable business impact. The ideal candidate will be comfortable navigating change, influencing leaders, and supporting initiatives that enable QC Servion’s continued growth.The Human Resources Business Partner (HRBP) is an experienced HR professional who thrives in a dynamic, fast-paced environment and can balance strategic priorities with hands-on execution. This role requires a highly agile, proactive, and organized individual who can effectively navigate evolving business needs while maintaining a strong focus on delivering results.The Human Resources Business Partner must establish credibility and trust with leaders and employees by serving as a responsive, dependable, and strategic partner. Through proactive engagement, clear communication, and a strong understanding of the business, this individual fosters collaboration, influences decision-making, and helps drive organizational effectiveness.Essential FunctionsOperational HR & Compliance (40%)Serve as the primary HR point of contact for assigned departments, providing guidance and solutions on people-related matters.Support managers in implementing performance improvement plans and documenting employee relations matters.Maintain current knowledge of Employee Handbook, Operations Manual and Environmental Health & Safety Manual.Maintain compliance with employment laws, regulations, and internal policies.Ensure employment documentation and records are accurate, secure, and audit-ready.Recommend and implement process improvements that leverage automation and emerging technologies.Strategic HR Partnership (35%)Partner with department leaders to develop and execute workforce strategies that support operational priorities and long-term objectives.Provide consultative guidance on organizational design, talent planning, and leadership development.Support change management initiatives, ensuring smooth transitions during organizational shifts and growth periods.Use HR data, analytics, and predictive insights to improve decision-making, retention, and performance outcomes.Work cross-functionally with internal partners to resolve HR matters and challenges.Talent Development & Employee Engagement (25%)Champion a high-performance culture by implementing effective performance management processes and coaching leaders on feedback, goal setting, and career growth.Partner with managers to address employee relations issues, ensuring fair, consistent, and compliant resolutions.Collaborate with Learning & Development to create targeted training and leadership programs.Lead engagement strategies that enhance retention and strengthen employee connection in a remote-first organization.Completion of Assigned Tasks and Deliverables on Time and on BudgetPerforms other related duties as assignedPosition Requirements Demonstrated ability to translate business objectives into HR strategies and deliver measurable results.Knowledge of impactful human resource processes and best practices.Strong analytical skills, with the ability to interpret data and provide actionable insights.Exceptional interpersonal and communication skills, with the ability to influence at all levels.Skilled in building trust, managing sensitive situations, and maintaining confidentiality.Proficient in Rippling or a similar HRIS, with the ability to optimize platform functionality for department needs.Intermediate skills using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with exceptional organizational skills for file management to support our software defined organization.Ability to work successfully in a remote, high-accountability environment with competing priorities.Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovation.Ability to work successfully in a remote environment through effective communication and organizational skills, self-motivation, proactiveness and resourcefulness.Education/Experience A Bachelor’s degree or equivalent years of relevant Human Resources experience.5+ years of proven experience in a Human Resources Business Partner role with direct support to corporate functions or shared services business units. A recognized HR certification (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) or MS in Human Resources or Organizational Development is a plus.Physical DemandsThe following physical demands must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential