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About the Temp Marketing Operations Specialist at Headspace:We're looking for a highly motivated Temp Marketing Operations Specialist to help lead Braze operations within our team. We're a fast-paced team that cares about the member experience primarily, and how the experience we deliver leads to business impact. At a high level, the person in this role will help ensure we're leveraging the applicable features and channels within Braze, support campaign execution, and organize campaign reporting. If you are someone who likes to get their hands dirty, dig into technical problems, and find creative solutions, we want to hear from you.The ideal candidate has proven experience leveraging AI tools to streamline execution, including drafting Liquid Logic, building reporting frameworks, and generating documentation, with the judgment to QA and refine outputs.This is a US-based, remote Temp role through the end of the year (2026) with an expected schedule of 40 hours per week. What you will do:Own the creation and deployment of Braze segments and campaigns, ensuring they are targeting the right audience, are error-free, and able to report on the right KPIsSupport data functionality in Braze: working closely with other teams to request attributes and events, maintaining existing segments and other data points, and ensuring data is clean, accurate, and properly formattedMonitor the performance of Braze campaigns, including tracking and reporting key metrics such as click-through rates and conversion ratesSupport Lifecycle team strategic initiatives, both in execution and driving the work end-to-end, including collaborating with the Product team to send push notifications and executing the monthly newsletter programInteract directly with Braze reps to ensure new features or improvements can be implemented, and provide clear direction on new features to the team to help improve campaign performanceEnsure that Braze campaigns comply with all relevant regulations and policies, including data privacy and security requirementsCollaborate closely with Content Marketing, Product, Engineering, and Data teams to ensure Braze campaigns are aligned with overall business goals and objectivesProvide end-to-end support for new and existing ad-hoc and evergreen campaigns, including ideation, execution, segment building, and reporting, as well as operational support for landing pages, templates, and formsCreate and maintain documentation of marketing operations processesFlex to support ad-hoc campaign builds and reporting requests across the broader teamWhat you will bring:Required Skills:4+ years of experience in marketing or CRM operations, ideally focusing on execution of marketing campaigns across email, push, in-app modal, and SMSDeep understanding of multi-channel best practices, deliverability, and data protection lawsHighly motivated self-starter who can run projects from start to finish with minimal oversightStrong project manager, comfortable managing multiple projects, priorities, and resources simultaneouslyConfident collaborator who can interpret feedback into actionable next steps and is comfortable challenging the subject matter when neededData-driven, with the ability to report cleanly and accurately on marketing campaign performanceProven experience using AI tools to accelerate execution, including drafting Liquid Logic, building reporting frameworks, and generating documentation, with the judgment to QA and refine outputsPreferred Skills:Braze certification strongly preferredExperience with Liquid Logic highly preferredExperience with Amplitude or Tableau a plusIntermediate knowledge of HTML and CSS as it relates to emailPay:This is a US-based, remote Temp role through the end of the year (2026) with an expected schedule of 40 hours per week. The anticipated hourly rate for this temporary position is $43-$55 per hour.Our pay ranges are based on the role, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual pay is determined by a candidate's location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training.Our team will provide more details on the specific hourly rate for your location during the hiring process.About HeadspaceHeadspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.Why You’ll Love Working Here:A mission that matters—with impact you can see and feelA culture that’s collaborative, inclusive, and grounded in our valuesThe chance to shape what mental health care looks like nextCompetitive pay and benefits that support your whole selfHow we feel about Diversity, Equity, Inclusion and Belonging:Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent Acquisition team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.
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