Role:The Senior Instructional Designer will play a foundational role in shaping how the National Safety Council designs, develops, and delivers training. This is not a role stepping into a mature system—it is an opportunity to help build it.As NSC modernizes its training portfolio, this role will partner closely with leadership to establish instructional design standards, define product development workflows, and bring structure to a complex and evolving environment. The person in this role will help transform how learning products are created—introducing consistency, improving learner outcomes, and elevating overall product quality.Success in this role requires someone who is energized by ambiguity and motivated to create clarity, structure, and alignment where it does not yet exist. You will work across teams and stakeholders—many with prior product ownership—to build collaborative processes that replace friction with shared standards and strong outcomes.At the same time, this role remains deeply hands-on in instructional design—translating complex safety and regulatory content into engaging learning experiences that drive real-world behavior change.What You’ll Own:Build the Foundation for Modern Learning DevelopmentHelp define and implement instructional design standards, templates, and best practices across NSC’s training portfolioEstablish repeatable, scalable product development workflows in partnership with product managers and leadershipBring structure and clarity to an evolving environment, enabling more consistent and efficient developmentImprove Learning EffectivenessDesign learning experiences that translate complex safety and regulatory content into clear, engaging, and actionable trainingDevelop measurable learning objectives, assessments, and activities that ensure learners can apply safety-critical skills in real-world settingsUse learner feedback, data, and performance insights to continuously improve product effectivenessElevate the Quality & Consistency of NSC Training ProductsEstablish and apply modern instructional design standards across eLearning, ILT, vILT, and print materialsEnsure all learning products reflect current learning science, accessibility standards (WCAG 2.1 AA), and a cohesive user experienceContribute to defining the look, feel, and instructional approach of NSC’s evolving training portfolioAccelerate Scalable Product DevelopmentLead development of high-quality learning products from concept through launch, ensuring timelines, scope, and quality standards are metStreamline development workflows through strong planning, documentation, and effective use of tools and emerging technologies (including AI)Identify opportunities to improve efficiency without sacrificing instructional integrityStrengthen SME & Cross-Functional CollaborationPartner with subject matter experts to extract and shape content into structured, learner-centered experiencesCreate collaborative processes that drive alignment without conflict, balancing input with clear decision-makingCollaborate with product, design, and business teams to deliver cohesive, high-impact learning solutionsAdvance Accessibility & Inclusive DesignEnsure all learning products are accessible and inclusive, applying best practices for screen readers, captions, and navigationChampion accessibility as a core design principle, not a compliance requirementDrive Continuous Improvement & InnovationIdentify inefficiencies and gaps in current processes and proactively propose improvementsExperiment with new approaches (e.g., microlearning, scenario-based learning, AI-assisted development) to enhance engagement and scalabilityContribute to the evolution of NSC’s learning strategy and development practicesWe’re Looking for Someone with:Bachelor’s degree in Instructional Design, Education, Adult Learning, Educational Technology, or related field5–7+ years of experience designing and developing learning solutions across modalities (eLearning, ILT/vILT, blended, and print)Experience working in ambiguous or evolving environments, with the ability to create structure, standards, or processes from scratchExperience establishing or improving instructional design workflows, templates, or development standardsDemonstrated expertise in instructional design methodologies and adult learning principles, with the ability to apply them to complex or technical contentProven experience designing learning solutions that drive measurable performance improvement, knowledge retention, or behavior changeTrack record of leading complex, cross-functional learning projects from concept through launch, balancing timelines, quality, and stakeholder needsStrong writing, editing, and content structuring skills, with the ability to translate complex or regulatory content into clear, engaging learning experiencesExperience partnering with SMEs and influencing stakeholders to drive alignment across diverse perspectives or competing prioritiesExperience using AI or emerging technologies to improve development speed, quality, or learner engagementProficiency with eLearning authoring tools (e.g., Articulate Storyline or similar), and familiarity with SCORM/xAPI standardsExperience using learner feedback, analytics, or performance data to evaluate and continuously improve learning effectivenessFamiliarity with accessibility standards (WCAG 2.1 AA) and inclusive design practices, including screen reader support and structured navigationThis is a remote roleReasons You’ll Love it here: NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following:At least 20 PTO days accrued 1st year and 11 paid holidaysFlexible work arrangementsComprehensive medical, dental, vision, and life insurance plansFlex spending accounts for medical and dependent care403(b) & Roth 403(b) with employer match up to 6%Reimbursable trainingDress for your dayOur hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way!NSC is a Recovery-Friendly Workplace. We support individuals in or seeking recovery from substance use disorder by fostering a culture of respect, inclusion, and support. We provide access to confidential resources, reasonable accommodations, and a work environment that values your journey and contributions.NSC is an equal opportunity employer.
