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Shared by 
about 1 month ago
Requirements and responsibilities
IntegraOne Solutions is seeking a customer-focused Customer Service Representative to provide exceptional support to clients and customers through phone, email, and chat. The ideal candidate will resolve inquiries, document interactions, and maintain a high level of customer satisfaction.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Resolve customer concerns professionally and efficiently.Document interactions and maintain accurate records.Escalate complex issues when necessary.Maintain service quality standards and performance metrics.Qualifications:Previous customer service experience preferred.Excellent communication and problem-solving skills.Strong computer and multitasking abilities.Fluent English required.